Free Unlimited Rebooking through November 30, 2021

  • This service has been discontinued in the Japan region as of November 30, 2021.
    This policy is still in effect in some regions outside Japan. Please refer to the websites of the respective regions for details.

To assist our customers and to provide greater peace of mind, JAL is waiving the rebooking fee on international fares, irrespective of the reservation’s original fare rules. Travelers can book ahead and enjoy unlimited date changes free of charge.

  • If your travel is disrupted due to a JAL flight cancellation, schedule change, or entry restrictions, you may also rebook or refund your ticket free of charge. Please refer to the details below.

Eligible tickets for free rebooking

Ticket Issuance Dates

All international tickets issued between June 11, 2020, and November 30, 2021

  • Tickets originating from Indonesia to Japan between October 30, 2020, and November 30, 2021.

Eligible Fares

  • Standard, Saver, Special, Special Saver fare types
  • Fares originating from Japan to New Caledonia are excluded.
  • Not applicable for award tickets and JAL Mileage Bank (JMB) one-way fares.
  • Not applicable for the tickets of JAL Dynamic Package/JAL Vacations package.
  • Fare differences may apply if the booking change requires any fare adjustments.
  • This special free rebooking policy is not reflected in the fare rules displayed on the "Booking Details" screen at the time of initial reservation or after completion of the reservation. If the above conditions are met, the free change rule shall apply.

How many times can I rebook for free?

Eligible tickets are entitled to unlimited changes up till November 30, 2021.
Reservations can be made up to 360 days ahead.  

Date of Rebooking Request

Flight Changes
1st Sector 2nd and Subsequent Sectors
Through November 30, 2021

Free of charge(no restriction on number of changes)

Free of charge(no restriction on number of changes)

Please scroll horizontally.

See Example

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Changes made on/after December 1, 2021, are eligible to one (1) free change to the first flight sector and unlimited change for subsequent flight sectors. 

Date of Rebooking Request

Flight Changes
1st Sector 2nd and Subsequent Sectors
On/after December 1, 2021 1st change:
free of charge
Free of charge (no restriction on number of changes) *2
2nd and subsequent changes:
As per the rules*1 of the fare that apply after the 1st change.

Please scroll horizontally.

  1. After making a change, the new fare rule may not allow further changes or may require a change fee. Please review the complete fare rules when making a change.
  2. The new/revised fare rules (as a result of a change to the first sector) may only permit future changes with a fee or may not allow further changes. Please review the complete fare rules when making a change.

See Example

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How to rebook for free online

You may change your booking free of charge on the JAL website through “Manage Booking”.
This special free rebooking policy is not reflected in the fare rules displayed on the "Booking Details" screen.

Before travel commences, online reservation change is available until 72 hours before the 1st flight.

Notes

  • If changes or cancellations are not made prior to the original flight departure, the free change rule shall not apply.
  • For fares with a restricted departure period, if a rebooking is made outside the permitted departure period, fare differences and a change of fare rules may apply.
  • Refunds are subject to a cancellation fee in accordance with the fare rules of the ticket purchased.
    The free rebooking policy is subject to government approval. Please be reminded that it may not be applicable due to the approval of each country.

November 30, 2021

Japan Airlines