Eligible tickets for free rebooking
All international tickets issued between June 11, 2020, and November 30, 2021
- Tickets originating from Indonesia to Japan between October 30, 2020, and November 30, 2021.
- Standard, Saver, Special, Special Saver fare types
- Fares originating from Japan to New Caledonia are excluded.
- Not applicable for award tickets and JAL Mileage Bank (JMB) one-way fares.
- Not applicable for the tickets of JAL Dynamic Package/JAL Vacations package.
- Fare differences may apply if the booking change requires any fare adjustments.
- This special free rebooking policy is not reflected in the fare rules displayed on the "Booking Details" screen at the time of initial reservation or after completion of the reservation. If the above conditions are met, the free change rule shall apply.
How many times can I rebook for free?
Eligible tickets are entitled to unlimited changes up till November 30, 2021.
Reservations can be made up to 360 days ahead.
Date of Rebooking Request
|
Flight Changes |
---|
1st Sector |
2nd and Subsequent Sectors |
---|
Through November 30, 2021 |
Free of charge(no restriction on number of changes)
|
Free of charge(no restriction on number of changes)
|
---|
See Example
開く
- Rebooking Example
-
- 1st Sector:
- December 1 Tokyo → Los Angeles
- 2nd Sector:
- December 9 Los Angeles → Tokyo
Date of purchase : October 1
* If the fare amount changes this amount will be payable.
- 1st Sector:
- February 1 Tokyo → Los Angeles
- 2nd Sector:
- February 9 Los Angeles → Tokyo
Date of rebooking request : November 20
* If the base fare amount increases, the difference shall be collected.
Changes made on/after December 1, 2021, are eligible to one (1) free change to the first flight sector and unlimited change for subsequent flight sectors.
Date of Rebooking Request
|
Flight Changes |
---|
1st Sector |
2nd and Subsequent Sectors |
---|
On/after December 1, 2021 |
1st change:
free of charge |
Free of charge (no restriction on number of changes) *2 |
---|
2nd and subsequent changes:
As per the rules*1 of the fare that apply after the 1st change. |
- After making a change, the new fare rule may not allow further changes or may require a change fee. Please review the complete fare rules when making a change.
- The new/revised fare rules (as a result of a change to the first sector) may only permit future changes with a fee or may not allow further changes. Please review the complete fare rules when making a change.
See Example
開く
- Rebooking Example
-
- 1st Sector:
December 15 Tokyo → Los Angeles
- 2nd Sector:
December 20 Los Angeles → Tokyo
Date of purchase: November 20
* If the fare amount changes the difference will be charged.
- 1st change
-
- 1st Sector:
January 5
Tokyo → Los Angeles
- 2nd Sector:
January 10
Los Angeles → Tokyo
Date of Rebooking Request: December 10
As pre the rules of the fare that apply after the 1st change
- 2nd change
-
- 1st Sector:
January 5
Tokyo → Los Angeles
- 2nd Sector:
January 15
Los Angeles → Tokyo
Date of Rebooking Request: December 15
Free of charge
As per the applicable new/revised fares rules after the 1st change
* If the fare amount changes
the difference will be charged.
How to rebook for free online
You may change your booking free of charge on the JAL website through “Manage Booking”.
This special free rebooking policy is not reflected in the fare rules displayed on the "Booking Details" screen.
Before travel commences, online reservation change is available until 72 hours before the 1st flight.
- If changes or cancellations are not made prior to the original flight departure, the free change rule shall not apply.
- For fares with a restricted departure period, if a rebooking is made outside the permitted departure period, fare differences and a change of fare rules may apply.
- Refunds are subject to a cancellation fee in accordance with the fare rules of the ticket purchased.
The free rebooking policy is subject to government approval. Please be reminded that it may not be applicable due to the approval of each country.
November 30, 2021
Japan Airlines