Entry restrictions and quarantine measures

The following customers will not be able to enter Japan for the time being because the Ministry of Justice has added a landing refusal.

The Ministry of Health, Labor and Welfare asks to take below actions before and after entering Japan for those who stayed in the "quarantine strengthening target area (* 1)" since when the areas were announced by the Ministry of Health, Labor, and Welfare, or those who have stayed in the "entry restricted area (* 2)" in the past 14 days from the entry to Japan.

All countries or areas except (*2) Designated areas of immigration restrictions under the Immigration Control Act.

Starting from 0:00am (JST) March 9, all efficacy of single or multiple-entry visa issued by March 8 at Japanese Embassies or Consulates General in China or the Republic of Korea are suspended.
Visa exemption measures for Hong Kong and Macau, and the Republic of Korea are suspended.

International airports have strengthened their quarantine measures and may mandate wearing a mask or cloth face covering and health check (e.g. fever, cough, and breathing difficulties) upon arrival at the airport.

Also, there are countries that require travelers to stay at the location specified by the Quarantine or restrict activities such as transportation and accommodation use.
For further information, please go to Ministry of Foreign Affairs Overseas Safety Website, website of each airport, Embassies and consulates of destination countries,and health agency related information.

A resident or visitor travelling to the UK on or after June 8, 2020 must provide journey and contact details within 48 hours before arriving in the UK from the GOV.UK website.

They may be fined £100 if they refuse to provide their contact details in England.
Unless a resident or visitor have visited or stopped in countries not listed in exemptions of self isolation in the preceding 14 days, a resident or visitor arriving from Japan do not need to be self-isolated when arriving in the UK on or after July 10, 2020.

For details, please check GOV.UK website before traveling.

In accordance with the Philippine Government's instructions, from August 15, 2020, all passengers using public transportation, including aircraft, in the Philippines must wear a face shield. This is in addition to the mandatory use of face masks.

Please note all passengers departing the Philippines after August 15, 2020 will need to prepare the face shield themselves.

In addition, passengers are advised to accomplish the Electronic Case-Investigation Form (E-CIF) before arrival to expedite airport procedures. Applications can be made 3 days before departure.

Please visit  e-CIF Philippine Red Cross Website

All passengers arriving into Hong Kong will be required to undergo a medical test for COVID-19. The test, which involves providing a saliva sample, will be conducted at the airport before immigration and passengers will be required to wait for their test results for more than eight(8) hours or more. Passengers should prepare to carry with them all necessities in sufficient quantities before boarding.

Each country updates its restriction of entry to its country or quarantine measures from day to day due to the outbreak of the Coronavirus.
There have been reports of passengers not been able to enter a country or denied boarding by other airlines at the connecting airport despite having the travel documents that are usually acceptable for entry.
Customers are advised to check the relevant information from embassies, consulates, and health ornagizations of the destination country.

On selected routes, web check-in and use of KIOSK check-in machines at airport may be suspeneded for this reason.

We appreciate your understanding.

Passengers who have received immigration restrictions at the departing or arrival airport, JAL International tickets may be changed or refunded, regardless of the fare rules and without any charge.