Thank you for flying with Japan Airlines.
In response to basic policy announced by Novel Coronavirus Response Headquarters of government of Japan, please follow special handling on JAL domestic tickets.
All Japan domestic tickets
From February 28, 2020 (Friday) to May 6, 2020 (Wednesday)
We accept reservation change or refund without any fee.
You can also operate from the website by clicking the "Apply refund on JAL website" button below.
Our Call Center is busy in response to this situation. Please accept our sincere apologies for any inconvenience caused.
You can refund at the call center even after departure during the period.
For details by fare type and period, please follow the link below.
If you have purchased your ticket through travel agents, please contact your travel agent.
April 7, 2020