Seat selection

Choose your seats for FREE when flying with us.
Check seat map and select the available seat online.

About seat selection

Seat selection is available up to 20 minutes prior to the scheduled departure time of your flight.

If you have purchased your domestic flight ticket and selected your seat, you may directly go for boarding by "JAL Touch & Go", without checking in at the airport.

How to select a seat

STEP1

Select seat after flight booking, or when managing your booking

You may select your seats at the time of booking your flights or afterward.

  • If you have a flight booking, please select seat from the "Manage booking (domestic)" button.

Select seats on Booking Completed page (new booking)

Select seats on Booking Details page (manage booking)

STEP2

Select a seat

Select your preferred seat from the seat map.

After selecting your seat, click or tap "Select" to complete your selection.

Why can't I select a seat?

Please note that not all seats are available for advance selection because some seats are reserved for passengers who may need additional care on boarding the aircraft, or for adjusting the weight balance of the plane. Also note that the range of seats offered for advance selection is determined by the fare applied to your ticket.
If you cannot select a seat in advance, please try again 48 hours before the scheduled departure time.

If you pass the security checkpoint without assigning a seat, the seat will be assigned automatically.

More seat availability

More seats may become available 48 hours before the scheduled depature time.

  • Not all seats or fares are eligible for pre-selection.

On the day of departure

Select your seats at the Self Service Check-in and Ticketing Kiosk or at the airport check-in counter. Please complete your seat selection at least 20 minutes before your flight's scheduled departure time.

For customers with special assistance

If you are traveling with small children or escorts but unable to select seats together, please conatact our Special Assistance Desk.

Special Assistance Desk for Traveling with Babies or Small Children, Children Traveling alone, Expectant mothers and Elderly customers.
  • Available hours:7:00 a.m. to 8:00 p.m. (open 365 days a year)
Inside Japan only
Special Assisstance Desk for customers with disabilities and those who are sick or injured.
  • Open throughout the year 9:00-17:00
  • When using flights departing from overseas, please contact the nearest JAL branch or business office.
  • Customers who are Special Assistance Registration Service members can smoothly use our support services.

Notes about seat selection

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Request to passengers assigned to an emergency exit row seat. (*Please read.)

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