Authentication service

  • The Authentication service is available for flights departing on or before April 11, 2023.

About Authentication service

When purchasing a domestic ticket with your credit card through our webiste, a password verification function adds security, protecting your credit card against online frauds such as “identity theft”.

Authentication process available on our website

Visa Secure, Mastercard ID Check™, J/Secure™

Visa, MasterCard and JCB provides their own authentication services to their card holders.  In order to apply these security measures for your purchase on our website, please register your password in advance from your credit card issuer’s website.

Who is eligible for these services?

Anyone who holds an applicable credit card and has registered for authentication service with a password.

  • No special software is required.
  • Your password will be sent directly to you from the credit card issuer, not through our website.
  • Only Visa, MasterCard and JCB brand credit cards can be used.
  • Authentication services may NOT be available for some credit cards. Please contact your credit card issuer directly for details. (Please be advised that authentication services may not be available at certain times of the day due to system maintenance. Please check with your card issuer’s customer service center or website for details.)
  • Authentication service is also available for JAL・VISA CARD, JAL・MasterCard, JAL・JCB CARD, JALCARD TOKYU POINT ClubQ, and JALCARD OP Credit.

Please refer to the following for detailed information from credit card issuing companies who offer authentication services.