Airport Standby

JAL offers passengers the option of standing by at the airport for open seats on same-day flights if there are no seats available on their desired flight.

Standby Procedure

Step1

Receive a Standby Card

A Standby Card can be obtained from the Self Service Check-in and Ticketing Kiosk or airport counter. You will need to present the necessary boarding documents, such as an e-ticket itinerary/receipt.

Take the Standby Card and proceed to the security checkpoint. You cannot specify a flight when requesting a Standby Card.
If you wish to check baggage, notify a staff member and bring it to the boarding gate or the counter.

Step2

Notification

When your notification time approaches, proceed to the specified notification location. JAL will verify your Standby Card and boarding pass.
The notification time and location are printed on the Standby Card.

How Standby Passengers are Notified

Standby passengers for each route are called by number and type in the order shown below.
If you do not present yourself when called, your Standby Card Number will lose its validity.

Type S

  • JMB DIAMOND
  • JGC PREMIER
  • oneworld Emerald

Type A

  • JAL GLOBAL CLUB
  • JMB SAPPHIRE
  • JMB CRYSTAL
  • oneworld Sapphire
  • oneworld Ruby

Type B

  • general customers