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Important Announcements

Important Announcements

Change of telephone number for inquiries (Last Updated January 14, 2025)

Fly into tomorrow.

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Cities selected for the origin and destination must be different.

Please select your departure city.

Please select your arrival city.

Cities selected for the origin and destination must be different.

Select an airport/city in or outside Japan
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Date

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Class

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Economy
No discount

Reservations can be accepted up to 3 children/infants accompanied by each adult passenger.

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Note: If your itinerary includes Deutsche Bahn AG, opens in new windowplease contact us for bookings including infants, or when paying for international flights.

Note: If your itinerary includes the Haruka train service, opens in new windowplease contact us for bookings including infants/children, or when paying for international flights.

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  • The selected itinerary cannot be used on Search multi-city / stopover itinerary due to carriage restrictions.
  • Child customers are ineligible for Care Giver's Fares and Discounts for Customers with Disabilities.
  • Child customers are ineligible for JAL CARD Flex (please book adults and children separately).
  • For Senior Citizen and Sky Mate fares, please use one-way (single segment) searches. (Round trip and multi-city searches are not available)
  • Senior Citizen and Sky Mate fares are only available for same-day bookings.
  • Senior Citizen and Sky Mate fares cannot be booked at the same time as Child Fares.

Please make sure to check before using international flights.

You may be denied boarding or unable to enter the country due to the lack of necessary documents or travel procedures. Before you leave, make sure you have enough time to check.

Entry Restrictions and Quarantine Measures

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Award Tickets menu

In accordance with the JMB Rules and Conditions, some member services are currently unavailable, such as redeeming miles for awards.
Please contact the JAL Mileage Bank Center.

In accordance with the JMB Rules and Conditions, mileage for awards may not be redeemed for a maximum of 60 days from your JAL Mileage Bank enrollment date.

Boarding Date

_ National Holiday / Substitute Holiday

_ National Holiday / Substitute Holiday

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  • *The price (JPY) and seat availability displayed here may not reflect the latest information. Please check the seat availability results page for the latest information.
  • *The price (JPY) displayed is the lowest adult fare (excluding Round Trip Saver and discounts for limited passengers) for all classes, regardless of selected class.

_ National Holiday / Substitute Holiday

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It is unable to book departure flight and return flight at same time for the selected date. Please book each flight separately.

〔Domestic〕About changes in fare scheme

For flights departing on/after April 12, 2023

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      Passenger

      We do not meet the minimum number of passengers. One adult (12 years old and over) is required.

      Only 9 passengers maximum can be booked for adult(s) + child(ren).

      Only 1 infant(s) can be booked for 1 adult(s).

      You can make a reservation for 3 children/infants per one adult.

      A maximum of 9 people can be included in a single booking (excluding accompanying infants).

      Please select no more than 2 infants.

      Please select at least one adult or child.

        Booking for Child and Infant (PC site)

        Each booking may include up to 2 infants, with no more than 1 infant per accompanying adult.
        A single booking cannot contain more than 9 adults or children in total (excluding accompanying infants).

        You can make reservations for between 1 and 6 passengers, total of adults and children, at one time.
        (infants under 2 years of age will not be counted in the number of passengers.)

        About child/infant

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                            Notices and Advisories

                            Common

                            • Closure of JAL PLAZA Yurakucho Ticket Office on December 20, 2024

                            • (JAL Mileage Bank) After July 4, 2024, passwords with only 6 digits are no longer allowed.

                            • Regarding high volume at JAL contact center and Frequently Asked Questions

                            • Beware of suspicious e-mails and fake websites purporting to be from the JAL Group

                            • Notes on purchasing airline tickets on airline ticket comparison websites

                            • Ground Staff and Cabin Attendants Face Masks Policy

                            • Link your account with third-party IDs for more convenience when logging in to JAL Mileage Bank

                            Domestic Flights

                            • PFC will be newly introduced to Hiroshima Airport from January 7, 2025 boarding.

                            • PFC will be revised from March 2025 boarding.

                            • Regarding to the issuance of the winter schedule (from October 27, 2024 to March 29, 2025).

                            • Change of reservation start time for Sky Mate Fare and Senior Citizen Fare

                            • Notice of Mandatory Security Inspection under the Civil Aeronautics Act

                            • Information on JAL website operation (including temporarily unavailable of services)
                            Domestic Notices and Advisories

                            International Flights

                            • On November 6, 2024, JAL started accepting Apple Pay on Japan region website

                            • To all customers traveling to the UK

                            • For passengers on international flights departing from Tokyo International Airport (Haneda)
                            International Notices and Advisories
                            • Domestic Notices and Advisories
                            • International Notices and Advisories

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