| HOTEL
GROUP |
PHONE NUMBERS (* denotes Toll-Free within the specific country) |
Accor
(Sofitel, Novotel and selected Mercure hotels) |
| 1-800-SOFITEL* |
| 1-800-NOVOTEL* |
| 0800-703-7000* |
| 11-21-22-800 |
| 00-1-800-221-4542* |
| 0870-609-0961 |
| 0825-88-00-00 |
| -6995-307-595 |
| +44-208-283-4500 |
| 1300-65-65-65 |
| 800-6161-367* |
| 1-0800-610-0171* |
| 800-962-509* |
| +61-2-8584-8666 |
| 00531-61-6353* |
|
| U.S.A./Canada: Sofitel |
| U.S.A./Canada: Novotel |
| Brazil (outside Sao Paulo) - Accor Reservation Services |
| Brazil (within Sao Paulo) - Accor Reservation Services |
| Mexico - Accor Reservation Services |
| U.K. - Accor Reservation Services |
| France - Accor Reservation Services |
| Germany - Accor Reservation Services |
| Other European countries - Accor Reservation Services |
| Australia - Accor Reservation Services |
| Singapore - Accor Reservation Services |
| China - Accor Reservation Services |
| Hong Kong - Accor Reservation Services |
| Other Asia countries |
| Japan - Accor Reservation Services |
|
| Castle
Resorts & Hotels |
| 1-800-367-5004* |
| +1-808-545-3510 |
| 0120-046-489* |
| +81-3-3595-7845 |
|
| U.S.A./Canada |
| U.S.A. (Direct Dial) |
| Japan |
| Japan (Direct Dial) |
|
| Concorde Hotels & Resorts |
| 1-800-888-4747* |
| +52-55-5705-1717 |
| +55-11-3259-6800 |
| 0800-05-00-11* |
| 0800-0289-880* |
| 0800-181-7361 |
| 0120-155-610* |
| +81-3-3586-4850 |
|
| U.S.A./Canada |
| Mexico |
| Brazil |
| France |
| U.K. |
| Germany |
| Japan |
| Japan - Direct Dial |
|
Dusit
Hotels & Resorts
Royal Princess Hotels & Resorts
|
| +66-2-636-3333 |
| +81-3-5772-2129 |
|
|
| Golden
Tulip Hotels and Pacific International |
| 1-800-448-8355* |
| 800-903-9500* |
| 0800-11-9131* |
| +55-11-3089-7900 |
| 08705-300200 |
| +33-(0)1-702-00021 |
| +49-(0)69-668-01000 |
| 1800-88-12-88* |
| 1-800-224-584* |
| +61-2-8374-8889 |
| +65-6260-8880 |
| +852-2965-1999 |
| 10-800-852-0673* |
| 10-800-152-0673* |
| +81-3-3475-3434 |
|
| U.S.A./Canada - UTELL |
| Mexico - UTELL |
| Brazil - UTELL |
| Brazil - UTELL (Direct Dial) |
| U.K. - UTELL |
| France - UTELL |
| Germany - UTELL |
| Australia (for Golden Tulip hotels) |
| Australia (for Pacific International properties) |
| Australia (Direct Dial) |
| Singapore - UTELL |
| Hong Kong - UTELL |
| China North - UTELL |
| China South - UTELL |
| Japan - UTELL |
|
|
Hilton, Conrad, Doubletree, Embassy Suites Hotels, Hilton Garden Inn, Hilton Grand Vacations Club
|
Call Hilton Reservations and Customer Care at: |
| 1-800-445-8667 |
| +52-55-5255-9061 |
| 01800-0031400* |
| 0800-981-1418* |
| 08705-909090 |
| 0800-90-75-46* |
| 0800-18-18-146* |
+800-4445-8667
|
| +61-2-9287-0707 |
| 1300-44-58-66 |
| 1-800-737-1818* |
| +65-6737-1818 |
| 800-96-8391* |
| 800-820-0600* |
| 0120-489-852* |
| +81-3-5405-7700 |
|
| U.S.A./Canada |
| Mexico (Mexico City) |
| Remainder of Mexico |
| Brazil, Sao Paulo |
| U.K. (incl. North Ireland) |
| France |
| Germany |
| International Free Number (UIFN), accessible from the following countries: |
| Austria, Belgium, Canada, Denmark, Finland, France, Germany, Hong Kong,Ireland, Israel, Italy, Japan, South Korea, Luxembourg, Malaysia,Netherlands, New Zealand, Norway, Portugal, Singapore, Spain, Sweden,Switzerland |
| Australia, Sydney |
| Remainder of Australia |
| Singapore |
| Singapore (Direct Dial) |
| Hong Kong |
| China |
| Japan (outside Tokyo) |
| Japan (within Tokyo) |
|
InterContinental
Hotels Group
(InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn, Holiday Inn Express, Express by Holiday Inn,Staybridge Suites & Candlewood Suites) |
Call Priority Club Service Center at: |
| 1-888-560-5660* |
| 001-800-272-9273* |
| 0800-118778 |
| +44 870 607 2582 |
| +61-2-9935-8362 |
| +86-20-3419-8282 |
| +63-2-857-8788 |
| +81-3-3552-4640 |
|
| U.S.A./Canada |
| Mexico |
| Brazil |
| Europe, Middle East & Africa |
| Australia |
| China |
| Other Asia Pacific countries |
| Japan |
|
JAL Hotels
(Nikko Hotels International and Hotel JAL City) |
| 1-800-645-5687* |
| +1-480-624-8998 |
| 00800-525-46835* |
| +44-20-8604-2111 |
| 1800-071-237* |
| 10800-852-1316* |
| 800-930-891* |
| 000-800-440-1197 |
| 007-984-423-354* |
| 1800-812-526* |
| 800-852-3629* |
| 00-801-444-307* |
| 00-1800-441-3350* |
| 0120-58-2586* |
| +81-3-3458-3910 |
| +81-3-3458-3920 |
|
| U.S.A./Canada |
| U.S.A. (Direct Dial) |
| U.K./France/Germany |
| U.K. (Direct Dial) |
| Australia |
| China |
| Hong Kong |
| India |
| Korea |
| Malaysia |
| Singapore |
| Taiwan (ROC) |
| Thailand |
| Japan |
| Japan: Nikko Hotels International (Direct Dial) |
| Japan: Hotel JAL City (Direct Dial) |
|
| JR
Hotel Group |
|
|
| Landis
Hotels & Resorts |
| 1-800-517-6747* |
| 800-962606* |
| 800-886-1006* |
| +886-2-2597-1234 |
| 00531-880-013* |
|
| U.S.A. |
| Hong Kong |
| Singapore |
| Taiwan
R.O.C. |
| Japan |
|
| Langham Hotels International |
Call The Leading Hotels of the World at: |
| 1-800-745-8883* |
| 00800-10-10-11-11* |
| +61-2-9377-8444 |
| 10-800-650-0029* |
| 1-800-96-2518* |
| 1-800-737-9955* |
| 0120-086-230* |
| +81-3-5210-5131 |
|
| U.S.A./Canada |
| U.K./France/Germany |
| Australia |
| China (Beijing, Shanghai and Guangzhou only) |
| Hong Kong |
| Singapore |
| Japan |
| Japan(Direct Dial) |
|
| For Langham Place Hotel and Eaton Hotel in Hong Kong, call WORLDHOTELS at: |
| 1-800-223-5652* |
00800-WORLD*
(00800-7779-6753*) |
| 800-87-70-77* |
| 900-99-49-54* |
| 1-800-55-35-49* |
| 10-800-650-8221* |
| 800-96-8563* |
| 1-800-227-6626* |
| 080-747-1000* |
| 0120-557-537* |
|
| U.S.A./Canada |
| Austria/Belgium/Denmark/Finland/France/Germany/Ireland/The Netherlands/Norway/Portugal/Sweden/Switzerland/U.K. |
| Italy |
| Spain |
| Australia |
| China |
| Hong Kong |
| Singapore |
| Korea |
| Japan |
|
| Mandarin Oriental Hotel Group |
| 1-800-526-6566* |
| 001-800-526-6566* |
| 0800-891-3578* |
| 00800-2828-3838* |
| 1-800-123-693* |
| +852-2881-1288 |
| +65-6222-4722 |
| 10-800-852-0241* |
| 0120-663-230* |
|
| U.S.A./Canada |
| Mexico |
| Brazil |
| U.K./France/Germany |
| Australia |
| Hong Kong |
| Singapore |
| China |
| Japan |
|
| Marco Polo Hotels |
| 1-800-448-8355* |
| 800-903-9500* |
| +52-55-5387-9600 |
| 0800-11-9131* |
| +55-11-3089-7900 |
| 08705-300-200 |
| +33-1702-00021 |
| +49-(0)69-668-01000 |
| 1-800-221-176* |
| +852-2113-3115 |
| +65-6260-8880 |
| 10-800-852-0673* |
| 10-800-152-0673* |
| +81-3-5772-1986 |
|
| U.S.A./Canada - UTELL |
| Mexico - UTELL |
| Mexico - UTELL (Direct Dial) |
| Brazil - UTELL |
| Brazil - UTELL (Direct Dial) |
| U.K. (London) - UTELL |
| France - UTELL |
| Germany - UTELL |
| Australia - UTELL |
| Hong Kong - UTELL |
| Singapore - UTELL |
| China North - UTELL |
| China South - UTELL |
| Japan - Marco Polo GSA Japan |
|
| Maritim
Hotels |
| 1-800-843-3311 |
| +1-781-793-9032 |
| 0500-30-30-30* |
| 01802-31-21-21 |
| +49-6151-905760 |
|
| U.S.A./Canada |
| U.S.A. (Direct Dial) |
| U.K. |
| Germany |
| Germany (Direct Dial) |
|
| In Asia/Pacific region, call JAL Group office in your area of residence and book the hotels through JAL World Hotels program. |
| Meritus
Hotels & Resorts |
| 1-866-598-8718* |
| 0808-238-0244* |
| 0800-000-6630* |
| 1800-239-106* |
| 800-965-675* |
| 800-448-1428* |
| 108-007-440-192* |
| 108-004-400-192* |
| 1800-812-670 |
| 00-1800-441-6677* |
| 0120-747-882* |
|
| U.S.A. & Canada |
| U.K. & France
|
| Germany |
| Australia |
| Hong Kong |
| Singapore |
| China North |
| China South |
| Malaysia |
| Thailand |
| Japan |
|
Millennium
Hotels & Resorts
(Millennium Hotels and Copthorne Hotels) |
| 1-866-866-8086* |
| 0800-41-47-41* |
| 0800-90-95-86* |
| 00800-86-86-8086* |
| 1-800-147-803* |
| +65-6735-7575 |
| 800-96-2541* |
| 0120-500-174* |
|
| U.S.A./Canada |
| U.K. |
| France |
| Other European countries |
| Australia |
| Singapore |
| Hong Kong |
| Japan |
|
| New
Otani Hotels |
| 1-800-421-8795* |
| +44-(0)20-8834-1088 |
| 0120-22-7021* |
| +81-3-3234-5678 |
|
| U.S.A./Canada |
| U.K. |
| Japan |
| Japan (Direct Dial) |
|
| Okura Hotels & Resorts |
| 1-800-526-2281* |
| 00800-6587-2737* |
| +31-20-6787-496 |
| +852-2895-1717 |
| 0120-003741* |
| +81-3-3224-6650 |
|
| U.S.A./Canada/Guam |
| U.K./France/Germany |
| Other European countries |
| Hong Kong |
| Japan |
| Japan (Direct Dial) |
|
Outrigger
Hotels & Resorts
OHANA Hotels & Resorts |
| 1-800-688-7444* |
| +1-800-688-74443* |
| +1-303-369-7777 |
| +81-3-5733-2090 |
|
| U.S.A./Canada/Guam |
| Universal International Freephone |
| U.S.A. (Direct Dial) |
| Japan |
|
| Pan
Pacific Hotels and Resorts |
| 1-800-327-8585* |
| 00800-726-7220* |
| 0011-800-7722-4342* |
| 001-800-7722-4342* |
| 001-800-7722-4342* |
| 0120-001800* |
| +81-3-5428-8460 |
|
| U.S.A./Canada |
| U.K. and Germany |
| Australia |
| Singapore |
| Hong Kong |
| Japan |
| Japan (Direct Dial) |
|
| Prince
Hotels |
| 1-800-542-8686* |
| +800-3939-8686 |
| +33-(0)1-5305-9909 |
| 800-96-2082* |
| +65-6734-9024 |
| 0120-00-8686* |
| +81-3-6499-8686 |
|
| U.S.A./Canada |
| U.K./Germany |
| France |
| Hong Kong |
| Singapore |
| Japan |
| Japan (Direct Dial) |
|
Raffles
International Hotels & Resorts
(Raffles, Swissotel) |
| 1-800-637-9477* |
| 1-888-737-9477* |
00800-637-94771*
|
| +49-69-66-419-613 |
| 1-800-121-043* |
| 1-800-232-5901* |
| +65-6232-5901 |
| 800-908-276* |
| 0120-660815* |
|
| U.S.A./Canada/Mexico ( For Worldwide hotels) |
| U.S.A./Canada/Mexico (For
US Hotels) |
| Austria/Belgium/Denmark/Finland/France/Germany/Ireland/
Israel/Italy/The Netherlands/Norway/Spain/Sweden/
Switzerland/U.K. |
| Europe (other than those
listed above) |
| Australia |
| Singapore |
| Singapore (Direct Dial) |
| Hong Kong |
| Japan |
|
| REGAL HOTELS INTERNATIONAL |
| Call JAL World Hotels Reservations or nearest JAL Group office, and book the hotel through JAL World Hotels program. |
| 1-800-JAL-MILE* |
| +44-20-7408-0401 |
| +44-20-7408-0744 |
| 800-810-5551* |
| 800-810-5553* |
| +852-2523-0081 |
| 03-4330-0741* |
|
| U.S.A. & Canada |
| U.K. (Japanese language) |
| U.K. (English, German, French, Italian and Spanish) |
| China (Japanese & Mandarin) |
| China (English & Cantonese) |
| Hong Kong |
| Japan |
|
For JAL Group offices, please see www.jal.co.jp/en/information/inter/branch/
For JAL World Hotels program, please see www.jal.co.jp/jwh |
Regent Hotels & Resorts
Radisson Hotels & Resorts |
| 1-800-545-4000* |
| 1-800-333-3333* |
| 001-800-713-3539* |
| 01-800-201-7647* |
| 0-800-891-7648* |
| 0800-917-8795* |
| 0800-37-44-11* |
| 0800-913-216* |
| 0800-916-060* |
| 0800-180-8197* |
| 0800-1-814-442* |
+800-0888-8880
|
| 1800-022-800* |
| 1800-333-333* |
| 10-800-610-8888* |
| 10800-61-00333* |
| 10-800-261-0306* |
| 10800-261-0333* |
| 800-96-8384* |
| 800-96-8356* |
| 800-6161-777* |
| 800-616-1283* |
| 00798-61-10502* |
| 00531-61-3333* |
| 00531-65-3648* |
|
| U.S.A. & Canada - Regent |
| U.S.A. & Canada - Radisson |
| Mexico - Regent |
| Mexico - Radisson |
| Brazil - Radisson |
| U.K. - Regent |
| U.K. - Radisson |
| France - Regent |
| France - Radisson |
| Germany - Regent |
| Germany - Radisson |
Universal International freephone for Regent, accessible from:
Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Israel, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, U.K., Australia, China, Hong Kong, Indonesia, Japan, Malaysia, New Zealand, Singapore and Thailand. |
| Australia - Regent |
| Australia - Radisson |
| China (North) - Regent |
| China (North) - Radisson |
| China (South) - Regent |
| China (South) - Radisson |
| Hong Kong - Regent |
| Hong Kong - Radisson |
| Singapore - Regent |
| Singapore - Radisson |
| Korea - Radisson |
| Japan - Regent |
| Japan - Radisson |
|
| ResortQuest Hawaii |
| 1-877-997-6667 |
| 0120-080102* |
| +81-3-3544-5110 |
|
| U.S.A. |
| Japan - Pacific Resorts |
| Japan (Direct Dial) - Pacific Resorts |
|
| RIHGA
Royal Hotels |
| 0120-116180* |
| +81-6-6441-1571 |
|
| Japan |
| Japan (Direct Dial) |
|
| Shangri-La
Hotels and Resorts |
| 1-866-565-5050* |
| 1-866-344-5050* |
| 001-800-942-5050* |
| 0800-90-8153* |
| 0800-028-3337* |
| 0800-181-8026* |
| 1-800-222-448* |
| 001-800-8388-8388* |
| +852-2331-6688 |
|
10-800-852-5900*
|
|
10-800-152-5900*
|
| +81-3-3263-7071 |
| 0120-06-7744* |
|
| U.S.A. |
| Canada |
| Mexico |
| France |
| U.K. |
| Germany |
| Australia |
| Singapore |
| Hong Kong |
| China (Northern Provinces, incl. Beijing, Tianjin, Northeast Provinces) |
| China (Southern Provinces, incl. Shanghai, Guangdong, Sicuhan, Xian) |
| Japan |
| Japan (outside Tokyo) |
|
Sheraton Hotels & Resorts,
Westin Hotels & Resorts, Le Meridien Hotels & Resorts, Four Points by Sheraton, St. Regis, The Luxury Collection, W Hotels |
| 1-800-937-8461* |
| 1-800-325-3535* |
| 1-800-368-7764* |
| 1-800-543-4300* |
| 1-877-787-3447* |
| 1-800-325-3589* |
| 1-877-946-8357* |
| +1-512-836-5024 |
| 001-800-528-3025* |
| 001-800-528-2979* |
| 001-800-545-7802* |
| 001-800-528-3032* |
| 0800-891-3567* |
| 0800-891-3566* |
| 0800-891-3569* |
| 0800-891-3568* |
| 00800-325-95959* |
| 00800-325-35353* |
| 08000-282840* |
| +44-870-400-8440 |
| 0800-40-22-15* |
| 0800-2944000 |
| 00800-325-45454* |
| 00800-325-25252* |
| 1-800-656535* |
| 1-800-073535* |
| 1-800-074545* |
| 1-800-622240* |
| 1-800-814812* |
| 1-800-025525* |
| 800-810-3688* |
| 800-810-3088* |
| 10-800-650-0282* |
| 10-800-265-0282* |
| 800-810-3288* |
| 800-810-3488* |
| +852-2803-2333* |
| +852-2317-3388* |
| 800-96-38-33* |
| +852-2317-3333* |
| +852-2317-3303* |
| 1800-325-9595* |
| 1800-325-3535* |
| 1-800-232-5288* |
| 1800-325-4545* |
| 1800-325-2525* |
| +65-6836-7338 |
| 0120-92-5956* |
| 0120-00-3535* |
| 0120-92-2448* |
| 0120-09-40-40* |
| 0120-92-5651* |
| 0120-92-2334* |
| 0120-92-5262* |
| +81-3-5423-6021 |
|
| U.S.A./Canada: Westin |
| U.S.A./Canada: Sheraton |
| U.S.A./Canada: Four Points by Sheraton |
| U.S.A./Canada/Mexico: Le Meridien |
| U.S.A./Canada: St. Regis |
| U.S.A./Canada: The Luxury Collection |
| U.S.A./Canada: W Hotels |
| U.S.A. (Direct Dial - all brands) |
| Mexico: Westin |
| Mexico: Sheraton |
| Mexico: The Luxury Collection |
| Mexico: W Hotels |
| Brazil: Westin |
| Brazil: Sheraton, Four Points by Sheraton |
| Brazil: St. Regis, The Luxury Collection |
| Brazil: W Hotels |
| U.K./France/Germany: Westin |
| U.K./France/Germany: Sheraton, Four Points by Sheraton |
| U.K.: Le Meridien |
| U.K. (Direct Dial): Le Meridien |
| France: Le Meridien |
| Germany: Le Meridien |
| U.K./France/Germany: St. Regis, The Luxury Collection |
| U.K./France/Germany: W Hotels |
| Australia: Westin |
| Australia: Sheraton |
| Australia: Four Points by Sheraton |
| Australia: Le Meridien |
| Australia: St. Regis, The Luxury Collection |
| Australia: W Hotels |
| China: Westin |
| China: Sheraton, Four Points by Sheraton |
| China North: Le Meridien |
| China South: Le Meridien |
| China: St. Regis, The Luxury Collection |
| China: W Hotels |
| Hong Kong: Westin |
| Hong Kong: Sheraton |
| Hong Kong: Le Meridien |
| Hong Kong: The Luxury Collection |
| Hong Kong: W Hotels |
| Singapore: Westin |
| Singapore: Sheraton, Four Points by Sheraton |
| Singapore: Le Meridien |
| Singapore: St. Regis, The Luxury Collection |
| Singapore: W Hotels |
| Singapore (Direct Dial) |
| Japan: Westin |
| Japan: Sheraton |
| Japan: Four Points by Sheraton |
| Japan: Le Meridien |
| Japan: The Luxury Collection |
| Japan: St. Regis |
| Japan: W Hotels |
| Japan (Direct Dial) |
|
Or, visit www.starwoodhotels.com/sheraton/support/contact/worldwide.html
for Worldwide Reservations Office in the country where you reside. |
| Solare Hotels & Resorts |
|
|
| Sol Melia |
| 1-888-95-MELIA |
| 1-800-33-63-542* |
| 01-800-90-171-00 |
| 0800-703-3399 |
| 0800-962-720* |
| 0800-90-9444 |
| 0800-14-14-444 |
| 902-14-44-40 |
| 1-800-221-176* |
| +852-2965-1999 |
| +65-6260-8880 |
| 10-800-852-0673 |
| +81-47-394-5333 |
|
| U.S.A. |
| Canada |
| Mexico |
| Brazil |
| U.K. |
| France |
| Germany |
| Spain |
| Australia- UTELL |
| Hong Kong - UTELL |
| Singapore- UTELL |
| China (North) - UTELL |
| Japan |
|
| Stamford Hotels & Resorts |
| 1-800-223-5652* |
00800-7779-6753*
|
| 1300-131-487* |
| 0508-658-888* |
| +65-6236-6229* |
| 10-800-650-8221* |
| 800-96-8563 |
| 0120-557-537* |
|
| U.S.A. & Canada - WORLDHOTELS |
| Austria/Belgium/Denmark/Finland/France/Germany/Ireland/The Netherlands/Norway/Portugal/Sweden/Switzerland/U.K. - WorldHotels |
| Australia |
| New Zealand |
| Singapore |
| China - WORLDHOTELS |
| Hong Kong - WORLDHOTELS |
| Japan - WORLDHOTELS |
|
| Summit Hotels & Resorts |
| 1-800-457-4000* |
| +52-55-53-87-96-04 |
| 0800-55-1821* |
| 0055-11-3066-5054 |
| 0800-55-65-55* |
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