Previous system maintenance

System maintenance This page will open in a new window.

Please scroll horizontally.

Service suspension period Services to be suspended
March 6, 2026 (Fri) 2:00 a.m. - 3:00 a.m. (JST)

JAL Website, JAL App

  • JAL Mileage Bank Member Login (Member authentication, password reset, membership information change, award exchange, booking confirmation etc)
  • Processing of new JAL Mileage Bank members' admission
March 5, 2026 (Thu) 0:30 a.m. - 4:10 a.m. (JST)

JAL Website, JAL App

  • JAL Mileage Bank
    JAL Mileage Bank Enrollment
    Post-login services (award ticket reservations, other benefit exchanges, personal information reference/update, etc.)
  • Domestic and International Award Tickets
    Post-login services (reservation, purchase, reservation confirmation, reservation changes, reservation cancellation, etc.)
  • International Flight
    For Guest Users (reservation confirmation, reservation changes, reservation cancellation/flight search) *Unavailable on the JAL app only
  • International Flight Online Check-in