System Maintenance

Thank you for using JAL Website.
Due to system maintenance, the following services will be temporarily suspended.
Please accept our apologies for any inconvenience.

Service suspension period Services to be suspended
March 4, 2024 (Mon) 0:55 a.m. - 4:00 a.m. (JST)

JAL app

  • Notifications in the JAL app about flight delays, cancellations, boarding announcements etc.
    *For notifications that could not be sent during the service outage, they will not be delivered.
March 4, 2024 (Mon) 1:00 a.m. - 2:50 a.m. (JST)

JAL Website

  • Japan Domestic Award Tickets
    The latest information of your reservations may not be displayed or may be unavailable.

JAL app

  • International Flights, and International Award Tickets
    The latest information of your reservations may not be displayed or may be unavailable.
March 5, 2024 (Tue) 0:10 a.m. - 4:30 a.m. (JST)

JAL Website, JAL app

  • Some services for Domestic Award Tickets
    (manage booking/view my reservation, changes, cancellations)

JAL app

  • 2D barcode for International Flight.
March 7, 2024 (Thu) 1:00 a.m. - 4:00 a.m. (JST)

JAL Website, JAL app

  • JAL Mileage Bank Member Login.
    (Member authentication, password reset, membership information change, award exchange, booking confirmation etc)
  • Processing of new JAL Mileage Bank members' admission and withdrawal.

*System maintenance schedule is subject to change.