Previous system maintenance

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Service suspension period Services to be suspended
29 Sep 2026 (Tue) 16:50 p.m. - 19:35 p.m. (GMT)

JAL Website, JAL App

  • Post-login services for International Flight (booking, purchase, manage booking/view my reservation, changes, cancellations, departure date upgrade)
  • All services for Domestic and International Award Tickets (booking, purchase, manage booking/view my reservation, changes, cancellations)
29 Sep 2026 (Tue) 15:00 p.m. - 20:40 p.m. (GMT)

JAL Website, JAL App

  • International Flight purchase
    JMB members cannot inquire the registered credit card and registered credit card.
  • Domestic Award Tickets, International Award Tickets
    JMB members cannot inquire the registered credit card and registered credit card.
13 Sep 2026 (Sun) 17:30 p.m. - 19:30 p.m. (GMT)

JAL Website, JAL App

  • Japan Domestic Award Tickets, International Award Tickets and Upgrade Awards (booking, cancellations)
13 Sep 2026 (Sun) 14:00 p.m. - 20:10 p.m. (GMT)

JAL Website, JAL App

  • Domestic and International Flights:Flight information (Arrivals & Departures)
9 Sep 2026 (Wed) 16:30 p.m. - 17:05 p.m. (GMT)

JAL Website, JAL App

  • Domestic and International Flights:Flight information (Arrivals & Departures)
9 Sep 2026 (Wed) 16:10 p.m. - 16:45 p.m. (GMT)

JAL Website, JAL App

  • All services for International Flight - booking, purchase, manage booking/view my reservation, changes, cancellations, Flight Status
  • All services for Japan Domestic Award Tickets, International Award Tickets and Upgrade Awards (booking, manage booking/view my reservation, changes, cancellations)
  • International Flight Online Check-in
9 Sep 2026 (Wed) 15:25 p.m. - 16:45 p.m. (GMT)

The following JAL website (mobile site) is affected.

JAL Website, JAL App

  • Post-login services for International Flight - booking, purchase, manage booking/view my reservation, changes, cancellations, Flight Status
  • JAL Mileage Bank
    JAL Mileage Bank Enrollment
    Post-login services (benefit exchanges, personal information reference/update, etc.)
    All services for Japan Domestic Award Tickets, International Award Tickets and Upgrade Awards (booking, manage booking/view my reservation, changes, cancellations)
  • International Flight Online Check-in

The following JAL website (PC site) is affected.

JAL Website, JAL App

  • Post-login services for International Flight - booking, purchase, manage booking/view my reservation, changes, cancellations, Flight Status
  • JAL Mileage Bank
    JAL Mileage Bank Enrollment
    Post-login services (benefit exchanges, personal information reference/update, etc.)
    All services for Japan Domestic Award Tickets, International Award Tickets and Upgrade Awards (booking, manage booking/view my reservation, changes, cancellations)
  • International Flight Online Check-in