Entry restrictions for each country
Quarantine Measures

Due to changes in the infection situation, entry restrictions and quarantine measures are changing daily.
Please check the latest information in advance.

Notice

Border restrictions when entering Japan have changed.
In addition, the Japanese government has requested cooperation in easing congestion due to the increase in the number of people entering Japan.
Please be sure to check the JAL website page entitled “Notice to all passengers entering Japan.”

(For passengers connecting to domestic flights in Japan)

Currently, it takes a long time for all passengers arriving in Japan on international flights to complete entry procedures due to quarantine procedures and other border control measures in response to the COVID-19 situation. (Depending on the level of congestion, it may take up to 5 hours.)
Please note that even if your itinerary meets the required minimum connection time, you may not be able to connect to your flight.
Please see below for details.

(Travelers connecting to an international flight in Japan)

Travelers who arrive on an international flight and transfer to a third country will be required to enter Japan in the following cases. Please note that foreign nationals are, in general, prohibited from entering Japan for flight connection purposes.
・Transferring between Haneda Airport and Narita Airport or Kansai Airport, or any other airports in Japan
・Transferring at Narita Airport to a flight departing the following day

Entry Restrictions and Quarantine Measures

Please enter your search criteria below to check travel restrictions and necessary documents in each country.

  • You will be redirected to the Sherpa website (an external website) which maintains a database of all travel requirements. Please use this site in accordance with the published regulations.
  • Please note that the information shown on the Sherpa site may not be the most up-to-date or use the most appropriate wording.
    Please be sure to check with the embassy or consulate of both the country that issued your passport (your nationality) and the destination country, as well as information published by relevant health organizations, for the latest information before departure.

Search Criteria

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Entry restrictions and quarantine measures are changed often due to the evolving nature of the pandemic.
If your travel and/or quarantine documents are incomplete, you may be denied entry at your destination or boarding may be refused.
For flights operated by other airlines (including Codeshare flights), the operating carrier may have its own boarding requirements or restrictions. Please be sure to check with the operating carrier for the latest information before departure.

JAL support services available before departures

COVID-19 Testing Information Outside Japan

For customers who are planning to travel abroad, medical institutions where COVID-19 testing is available are shown here.

At the airports and on board

Enhanced quarantine measures are being taken at the regional airports and on board.

Please check the enhanced quarantine measures at the regional airports

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On board

Information regarding changes to inflight services due to the impact of COVID-19.

At the airports in Japan

For guests entering Japan

In order to alleviate congestion due to the increase in the number of visitors entering Japan, the Government of Japan strongly recommends the use of "Fast Track", which allows you to complete the quarantine document procedures in advance through the MySOS (Visitor Health and Location Monitoring) mobile app and skip the document confirmation procedure.
(Application via the app must be made at least 6 hours prior to your scheduled arrival.)
Please see the following page for details.

Travelers with connecting flights from Japan

Travelers connecting to an international flight

Travelers who are not entering Japan and transferring directly to a third country by transit, are not required to submit any documents and undergo PCR tests.
However, the following cases require entry into Japan. Please note that foreign nationals are, in general, prohibited from entering Japan for flight connections purposes.

  • Transferring between Haneda Airport and Narita Airport or Kansai Airport, or any other airports in Japan
  • Travelers with a connecting flight out of Narita Airport the following day

Additionally, for passengers transiting via Japan to another country, please refer to the Entry restrictions for each country and Quarantine Measures information.

Travelers connecting to a domestic flight

You will be able to use public transportation within 24 hours after entering Japan only if you move to your home for waiting.
Currently, it takes a long time for all passengers arriving in Japan on international flights to complete entry procedures due to quarantine procedures and other border control measures in response to COVID-19 situation. Even if your itinerary meets the minimum connecting time required by the airline, there is a possibility that you will not be able to make your connection. Please make sure to consider an itinerary that allows enough time for connections.
Please refer to the Ministry of Health, Labor and Welfare website for details.

If you are able to complete entry procedures early enough to catch an earlier flight, we may be able to make the change. Please consult with a Japan Airlines staff after completing entry procedures.

Check-in and ticket handling in accordance with entry restrictions

Please note that due to travel restrictions, we may suspend the use of some Web Check-in functions and Self Check-in kiosks on certain routes.

Passengers who are faced with immigration restrictions at the departure or arrival airports will be able to change or refund JAL international tickets without charge, regardless of fare rules.

  • If you have purchased a ticket from a third-party, such as a travel agency, please contact them directly.

Notice

The entry restrictions and quarantine rules of each country and region may change at any time. Please check the websites of the government organization and embassies of your destination and transit countries and regions for the latest information before traveling.

Entry Restrictions and Quarantine Measures

Please enter your search criteria below to check travel restrictions and necessary documents in each country.

  • You will be redirected to the Sherpa website (an external website) which maintains a database of all travel requirements. Please use this site in accordance with the published regulations.
  • Please note that the information shown on the Sherpa site may not be the most up-to-date or use the most appropriate wording.
    Please be sure to check with the embassy or consulate of both the country that issued your passport (your nationality) and the destination country, as well as information published by relevant health organizations, for the latest information before departure.

Search Criteria

Close

Entry restrictions and quarantine measures are changed often due to the evolving nature of the pandemic.
If your travel and/or quarantine documents are incomplete, you may be denied entry at your destination or boarding may be refused.

In addition to the entry restrictions, JAL may apply special measures at the request of each country. Please check the details below.
For flights operated by other airlines (including Codeshare flights), the operating carrier may have its own boarding requirements or restrictions. Please be sure to check with the operating carrier for the latest information before departure.

JAL support services available before departures

COVID-19 Testing Information in Japan

For customers who are planning to travel overseas, medical institutions where PCR testing is available.

At the airport and on board in Japan

Precautionary measures and requests to our customers 

We will inform you of precautionary measures and what we are asking of our guests to help prevent the spread of COVID-19.

Check-in and ticket handling in accordance with entry restrictions

Please note that due to travel restrictions, we may suspend the use of some Web Check-in functions and Self Check-in kiosks on certain routes.

Passengers who are faced with immigration restrictions at the departure or arrival airports will be able to change or refund JAL international tickets without charge, regardless of fare rules.

  • If you have purchased a ticket from a third-party, such as a travel agency, please contact them directly.