System Maintenance

Previous system maintenance

Thank you for using JAL Website.
Due to system maintenance, the following services will be temporarily suspended.
Please accept our apologies for any inconvenience.

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Service suspension period Services to be suspended
Whole day, 9 April 2026 (Thu)

Contact Center

  • Manned chat services at contact centers in the Americas and European Regions
Whole day, 14 April 2026 (Tue)

Contact Center

  • Manned chat services at contact centers in the Americas and European Regions

*System maintenance schedule is subject to change.