Frequent Visitor e-Channel

Part I - About the Service

In May 2008, the Hong Kong Immigration Department started to provide the service “Frequent Visitor e-Channel”. Eligible visitors to Hong Kong could enroll the scheme and make use of the “Self-service clearance e-Channels” which are established in the Departure & Arrival halls of the Hong Kong International Airport.

After enrolling, the visitors could enjoy:
1.More flexible and convenient immigration service
2.Self-service immigration clearance and need not complete the arrival/departure cards
3.The enrollment is free of charge

On or after 09th, November 2009, the Hong Kong Immigration Department extends this service to Japan Airlines’ frequent flyer members.

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Part II – Requirements

Japan Airlines’ frequent flyer members who fulfill the following requirements
1.Aged 18 or above;
2.Hold a valid travel document with a valid visa for multiple entries to Hong Kong (if required)*;
3.member of any one of the followings:

  • a.JMB Diamond member;
  • b.JGC Premier member;
  • c.JMB Sapphire member;
  • d.JMB Crystal member;
  • e.JAL Global Club member
* For details, please contact the Hong Kong Immigration Department

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Part III – Enrolment Process

1.Approach the Enrolment Office of Hong Kong Immigration Department which is located at the arrival halls inside the Hong Kong International Airport:

  • (1).The Immigration Office in the South Arrival Hall (restricted area, before immigration counters) [Opening hour: 07:30 a.m. to 11:00 p.m.]
  • (2).The enrolment booth in the North Arrival Hall (restricted area, immediately after immigration counters) [Opening hour: 09:30 a.m. to 07:00 p.m.]
  • (3).The enrolment booth in the South Arrival Hall (restricted area, immediately after immigration counters) [Opening hour: 09:30 a.m. to 07:00 p.m.]
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  • 2.Hold a valid travel document with valid multiple visit visa, if required;
  • 3.Hold a valid JMB card or JAL Global Club membership card;
  • 4.Provide fingerprint;
  • 5.Take photo;

For more information, please visit the website of Hong Kong Immigration Department:

**Above information is up to final discretion by the Hong Kong Immigration.

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