Lotte Duty Free Ginza is an airport-style duty-free shop located in the city, where products of over 200 different brands are sold on the two floors of TOKYU PLAZA GINZA, a new landmark of Ginza. The shop offers a new style of shopping that can be enjoyed by not only foreign customers visiting Japan but also Japanese customers planning to travel abroad. Please enjoy your duty-free shopping without worrying about your departure time.
In order to prevent from spreading COVID-19,LOTTE DUTY FREE GINZA is temporarily closed.
Please check below for details.
Redeem 10,000 miles for gift cards equivalent to 11,000 yen that can be used at Lotte Duty Free Ginza.
You can earn 1 mile for every 100 yen spent at Lotte Duty Free Shop Ginza.
Travelers departing from Japan can purchase duty free products at Lotte Duty Free Ginza from 60 days prior to the date of departure (30 days prior for non-Japanese citizens).
Please make a request for mileage accrual by presenting a receipt(s) for your purchase and JMB Card or JAL Card at Lotte Duty Free Shop Ginza information desk located on the 9th floor.
Miles will be credited to your account about 3 - 4 months later the month of your purchase.
Address: 8 - 9 F, TOKYU PLAZA GINZA, 5-2-1 Ginza, Chuo-ku, Tokyo
Business hours: 11:00 - 21:00
Narita Airport: 0476-34-4110 (06:30 - 11:00/21:00 - 22:00)
Haneda Airport: 03-6428-0096 (00:00 - 11:00/21:00 - 24:00)