Earn miles while shopping at Lotte Duty Free Shop Ginza
Lotte Duty Free Ginza is an airport-style duty-free shop located in the city, where products of over 200 different brands are sold on the two floors of TOKYU PLAZA GINZA, a new landmark of Ginza. The shop offers a new style of shopping that can be enjoyed by not only foreign customers visiting Japan but also Japanese customers planning to travel abroad. Please enjoy your duty-free shopping without worrying about your departure time.
notice
Mile redumption for the LOTTE Duty Free Ginza Gift Card Award is temporary suspended due to the store closure except for some stores. Please kindly check the website for the details.
Please check below for details.
Information
Redeem 10,000 miles for gift cards equivalent to JPY11,000 that can be used at Lotte Duty Free Ginza.
Eligible purchase and the number of miles credited
You can earn 1 mile for every JPY100 spent at Lotte Duty Free Shop Ginza.
How to shop at Lotte Duty Free Shop Ginza
Travelers departing from Japan can purchase duty free products at Lotte Duty Free Ginza from 60 days prior to the date of departure (30 days prior for non-Japanese citizens).
- *This service is available only for customers who depart Japan from Narita or Haneda Airport.
- *You will need to present your passport and your flight ticket (or any other proof that you are departing Japan.)
Learn moreHow to credit miles
Please make a request for mileage accrual by presenting a receipt(s) for your purchase and JMB Card or JALCARD at Lotte Duty Free Shop Ginza information desk located on the 9th floor.
Schedule for mileage accrual
Miles will be credited to your account about two months later the month of your purchase.
Notes and conditions on mileage accrual
- *Only purchases at Lotte Duty Free Shop Ginza are eligible for mileage accrual.
- *There may be some products ineligible for mileage accrual.
- *Purchases cancelled are not eligible for mileage accrual.
- *Requests for mileage accrual must be made on the same day as your purchase. Requests for mileage accrual cannot be accepted at a later date.
Contact information for inquiries
Lotte Duty Free Shop Ginza
03-6264-6860(toll call)
Address: 8 - 9 F, TOKYU PLAZA GINZA, 5-2-1 Ginza, Chuo-ku, Tokyo
Business hours: 11:00 - 21:00
URL: http://en.lottedfs.com/branchGuide/145/intro
Duty Free Pickup Counter
Narita Airport: 0476-34-4110 (06:30 - 11:00/21:00 - 22:00)
Haneda Airport: 03-6428-0096 (00:00 - 11:00/21:00 - 24:00)