JAPAN AIRLINES

A Guide for Customers with Disabilities JAL PRIORITY GUEST SUPPORT

DOM Guide to Discount Fares for the Disabled

Discounted fares for the disabled-on domestic flights in Japan only.
This special fare is applicable for residents of Japan. Please contact us for details.

Special assistance request form

Please click on the button that applies to your situation.

Contact Us

Information & Reservation

Daily 05:00-18:00 (Pacific Time)

Telephone

1-800-JAL-FONE
(1-800-525-3663*)

Outside the US/Canada
(charges apply)

+1-310-607-4160

* Customers in the U.S. who are deaf or who have a hearing or speech impairment and who use a text telephone (TTY) can call via the National Relay Service by dialing 711. The relay operator at the National Relay Service will assist customers by contacting Japan Airlines. For more information about the National Relay Service, please click below.

open new windowthe National Relay Serive

Information for JAL Smile Support Service

DOM JAL Smile Support

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