Award Ceremony on June, 18 2019
Japan Airlines (JAL), was awarded by customers for featuring the World`s Best Economy Class and the Best Economy Class Airline Seat at the Skytrax* 2019 World Airline Awards held at the Paris Air Show.
The JAL Group will continue to embrace new challenges to deliver greater customer convenience, enhance its international network, and continue to improve the quality of its products and services.
- *UK based airline industry rating and consulting company
Japan Airlines won top award for the World's Best Economy Class!
JAL is committed to providing customers with the highest levels of flight safety and quality in every aspect of its service.
JAL has been offering tasty and innovative inflight meal options under the concept of JAL Kitchen Gallery which is supervised by famous chefs. The carrier also collaborates with famous Japanese restaurants.
For international flights, JAL introduced the world' s first Japanese animation digital book service onboard the Boeing 787 aircraft. In addition with inflight Wi-Fi service, JAL strives to offer an enjoyable cabin experience on its international flights.
All of us at JAL, from the ground staff through cabin crew to the JAL staff behind the scenes, are inspired by the spirit of omotenashi to provide passengers with the ultimate travel experience, as well as giving them a taste of Japan.
JAL won the Best Economy Class Airline Seats for fourth time!
JAL has been introducing its new economy class seats, "JAL SKY WIDER", on international routes since January 2013. JAL is the only airline in the world that continues to adopt an 8-abreast layout for Boeing 787 with increased seat width than the normal 9-abreast economy in an effort to provide customers with innovative products one step ahead of others.
Skytrax Awards presented to JAL (2013-2019)
2013 Best Business Class Airline Seat
2015 Best Economy Class Airline Seat
2017 Best Economy Class Airline Seat
2018 Best Economy Class Airline Seat
2019 World's Best Economy Class and Best Economy Class Airline Seat