For Passengers using Kansai International Airport (Domestic Terminal)
All of our flights to/from Kansai International Airport are planned to be operated as usual.
Furthermore, boarding at Kansai International Airport is being handled at Terminal 1. (Terminal upon arrival is also Terminal 1)
Please check the following regarding the latest flight information, handling of airline tickets.
Please check below link for the latest flight information.
*Our reservation center is now crowded.
Please check the latest information on our website. We are updating the same information as reservation center on this website.
Airline ticket handling information
Ticket changes and refunds for departures and arrivals at Kansai International Airport
Passengers who have a ticket with departures or arrivals at Kansai International Airport from September 5th until September 26th, are eligible for ticket change and refund without any fees. Please check the link below on ticket procedures.
Flight tickets for which reservation can not be changed may also be changed from the JAL website/mobile site if the booked flight is within 4 days of today.
Please contact the JAL call center (JAL Reservation & Information) for reservation changes other than the above.
Also, in case of a refund of a ticket for the above period, please make the request on the JAL website/mobile site and we will issue a refund without a cancellation / withdrawal fee. In addition, please contact the JAL call center (JAL Reservation & Information) for procedure for tickets exceeding the flight day.
September 21, 2018