Thanks for using Japan Airlines.
We deeply apologize for the inconvenience caused by the previous system malfunction occurred between 17:00 August 2 and 13:00 August 4, 2019.
During the above-mentioned period, ticket purchase deadline may not be shown correctly on JAL website. If you have booked your flights during the period, please check the booking information again and make your ticket purchase by the required deadline.
If you cannot view your booking on JAL website, or cannot make ticket purchase, please contact t JAL call center.
August 8, 2019