JAL has been certified with the highest 5-Star COVID-19 Airline Safety Rating by Skytrax in addition to having been awarded a 5-Star World Airline for third consecutive years.

Guests traveling with Japan Airlinescan enjoy peace of mind knowing thatthe utmost attention has been takento ensure their safety and comfort.

However, the brighteststars are the ones we servein our cabin.

We are delighted to be recognized as a Skytrax 5-Star airline for the third consecutive year.

Feel well, eat well and arrived rested. We strive to go beyond your expectations on each and every flight.

  • JAL is delivering 5-Star service in each class.

    Prepare to be pampered in JAL First Class – your private oasis in the sky. Savor carefully-considered seasonal menus paired with premium wines and other beverages for a fine-dining experience.

    JAL First Class

  • JAL is delivering 5-Star service in each class.

    JAL's business class is designed to provide our guests with privacy and comfort. Rest well on our full-flat* seats and eat well with our inflight meals designed by renowned chefs.

    • *Available on select flights.

    JAL Business Class

  • JAL is delivering 5-Star service in each class.

    Enjoy premium benefits with JAL's premium economy. Savor your meal with a glass of champagne and travel more efficiently with priority check-in.

    JAL Premium Economy Class

  • JAL is delivering 5-Star service in each class.

    Experience the world's best economy class seat* with JAL's Sky Wider, designed with wider pitch and more legroom to ensure our guests travel well with JAL on every class.

    • *Awarded by Skytrax

    JAL Economy Class

Certified with Skytrax's5-Star COVID-19 Airline Safety Rating

COVID-19 SAFETY RATING SKYTRAX

Japan Airlines is renowned for its long-standing commitment to providing the highest standard for cleanliness and we have enhanced our safety and hygiene measures even further this past year at airports and inside our cabins through our FlySafe initiatives.

JAL FlySafe

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  • Note: If your itinerary includes Deutsche Bahn AG, please contact us for bookings including infants, or when paying for international flights.
  • Note: If your itinerary includes the Haruka train service, please contact us for bookings including infants/children, or when paying for international flights.

Skytrax

JAL's Economy Class has been named the best in the world.
Japan Airlines was also awarded by customers for featuring the World's Best Economy Class and the Best Economy Class Airline Seat at the Skytrax 2019 World Airline Awards*.
  • *Results are based on Skytrax's surveys of more than 20 million travelers from over 100 countries.

Opens in new windowWorld's No.1 Economy Seats (2019)

We will continue to deliver the highest quality of service,
authentic Japanese hospitality, and attentiveness to your needs,
as we aim to be the most preferred airline among travelers around the world.

What Is Skytrax?
Founded in 1989, Skytrax is an international airline rating company based in London, England. Skytrax evaluates airlines from all over the world, and the World Airline Awards is the standard for global evaluation of airlines.

Skytrax

The Highest Award for Global Airlines
The World Airline Star Ratings are an airline quality ranking based on global standards. Airlines awarded the 5-Star rating are those whose front-line products and services are assessed against the highest standards of quality.

JAL Award History

JAL's excellent services have been recognized with many awards.

Opens in new windowJAPAN AIRLINES Corporate Information (AWARDS)

  • Tripadvisor® Tripadvisor has recognized Japan Airlines with an award as "2020 Best Airline in Japan"
  • Flight Global JAL was named the Most Consistent Winner in the past five years and best Asia Pacific Major Mainline Airline in 2018 for on-time performance.
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