JAL Pet Club


Effective January 1, 2019, JAL Pet Club has been integrated into JAL Pet FAMILY.
New enrollments to JAL Pet Club are no longer accepted after December 31, 2018. From January 1, 2019,
please enroll in JAL Pet FAMILY.

  • *Existing JAL Pet Club members can continue to enjoy JAL Pet Club services until the validity date printed on their membership card.
  • *JAL Pet FAMILY services will be further expanded in the future.

JAL Pet FAMILY(Japanese Only)

Become a JAL Pet Club member and earn points every time you travel with your pets.
Passengers with a sufficient number of points can have pet charges waived and receive free pet accessories, among other benefits.

How to apply

Sign up at JAL's airport check-in counter

Membership fee


Who can apply

JAL Mileage Bank member

Applicable routes

All JAL Group domestic routes (not applicable to international routes)

  • *Including codeshare flights
Point accumulation

One point will be accumulated per one flight segment and per one cage.
(e.g. one cage for two flight segments = two points, two cages for two flight segments = four points)

Membership validity

The membership card is valid until December 31 of the third year of enrollment.

JAL Pet Club
membership card


5 points earned

Free "Pet Charge" for one crate and one flight sector

10 points earned

Free "Pet Charge" for one crate and one flight sector
Free pet accessory

Pet accessories

Earn 10 points and receive any of the following pet accessories for free.
(Pet accessories are subject to change without notice.)

A: pouch pet ear swabs set
  • pouch
    Size W 21.5cm x H 17.5cm x 7cm gusset
    Material polyesterï½·polypropylene
    Specs and features Contains handy inner pocket.
    Pet ear swabs
    Materials Cotton, paper, chitosan
    Quantity 110
B: Motion sickness wipes and Facial care spray
  • Motion sickness wipes

    Moist towelettes for use on pets' entire bodies.

    Ingredients Soybean-based fatty acid, water
    Materials Rayon, polyester
    Sheet size 150mm×200mm
    Sheets 30 sheets, made in Japan
    Facial care spray

    Allows for easy grooming of a pet's coat as well as cleaning around the mouth, eyes, and ears.

    Ingredients A high-performance ion antibacterial agent and natural amino acid derivative
    Volume 115ml, made in Japan

Pet Paradise is an original brand of Creative Yoko Co., Ltd.

How to apply

Download the application form and fill in the required fields. Then put the form into an envelope with a membership certificate stamped with a 10-point value and mail it off.

  • *Please note that membership certificates cannot be returned once we receive them.

Download application form (in Japanese only)(PDF Approx 184KB)

In order to view PDF documents, you will need to install Adobe Reader on your computer.

About PDF

About JAL Pet Club services

JAL Mileage Bank (JMB)
  • *From some IP Phones, and Overseas : 03-5460-3939 (toll)

Business hours(Japan Time) : Monday - Saturday 9:30 - 17:30
(Closed on Sundays, public holidays, and New Year holidays)

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