Famiport operating procedure

The multimedia terminal in the convenience store is only available in Japanese. Please follow the steps below to complete your payment.

STEP1Famiport home screen

Famiport home screen

Select the "代金支払い コンビニでお支払い(Pay at Convenience Store)" button.

STEP2Enter your Reservation Number

Number input screen guide

When the "各種番号入力ご案内(Number Input Screen Guide)" appears, select "番号を入力する (Go to Number Input Screen)".

STEP3Search for payment details

Field display to enter the departure date, airline code, and 3 or 4 digit flight number

Enter the departure date, airline code, flight number (3 or 4 digit number), and select the "OK" button.

Example:
For JAL flight number 1501 departing on October 1, enter
1001JAL1501
Airline name Airline code
Japan Airlines JAL
Japan Transocean Air JTA
Japan Air Commuter JAC
Ryukyu Air Commuter RAC
Field display to enter the departure date

Enter your JMB membership number (9-digit number*) and select the "OK" button.

  • *Two zeros should be added to the beginning of your JMB membership number, if it is 7-digit.
Example:
If your JMB membership number is 123456789, and your last name (family name) is Tanaka, enter 123456789TANAKA.

STEP4Review application data entered

Notes for the payment

Review the notes (payment is accepted by cash only) and select the "同意して利用する(Agree and Proceed)" button.

Confirmation screen

Review the information entered and select the "確認 (Confirm)" button to confirm.

STEP5Issue payment slip

Issuing payment slip

Please bring your payment slip to the cash register and complete the payment within 30 minutes.
After making payment, please hold on to the "取扱明細書兼領収書・お客様へのご案内(payment receipt for customer)" until you board your flight.

  • *Refunds are not permitted at the store once the payment has been made.

STEP1Famiport home screen

Famiport home screen

Select the "代金支払い コンビニでお支払い(Pay at Convenience Store)" button.

STEP2Enter your Reservation Number

Number input screen guide

When the "各種番号入力ご案内(Number Input Screen Guide)" appears, select "番号を入力する (Go to Number Input Screen)".

STEP3Search for payment details

Field display to enter the departure date, airline code, and 3 or 4 digit flight number

Enter the departure date, airline code, flight number (3 or 4 digit number), and select the "OK" button.

Example:
For JAL flight number 1501 departing on October 1, enter
1001JAL1501
Airline name Airline code
Japan Airlines JAL
Japan Transocean Air JTA
Japan Air Commuter JAC
Ryukyu Air Commuter RAC
Field display to enter the 6-digit reservation number and the passenger's last name (family name)

Enter the 6-digit Reservation Number and the passenger's last name (family name), select the "OK" button.

Example:
Mr Tanaka with Reservation Number ABC234, enter
ABC234TANAKA

STEP4Review application data entered

Notes for the payment

Review the notes (payment is accepted by cash only) and select the "同意して利用する(Agree and Proceed)" button.

Confirmation screen

Review the information entered and select the "確認 (Confirm)" button to confirm.

STEP5Issue payment slip

Issuing payment slip

Please bring your payment slip to the cash register and complete the payment within 30 minutes.
After making payment, please hold on to the "取扱明細書兼領収書・お客様へのご案内 (payment receipt for customer)" until you board your flight.

  • *Refunds are not permitted at the store once the payment has been made.
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