JAL Website only [April 1, 2019 - March 31, 2020] Upgrade Discount Promotion

JAL Website Only April 1, 2019 - March 31, 2020 Upgrade Discount Promotion Upgrade your flight using fewer miles on eligible routes.

Discount mileage period

April 1, 2019 (Monday) - March 31, 2020 (Tuesday) (flight date)

Eligible members

JAL Mileage Bank (JMB) Members

Eligible fares

Upgrade from Economy Class to Premium Economy Class
Economy Class fare with a booking class of Y, B, H, K
Upgrade from Economy Class/Premium Economy Class to Business Class
Economy Class fare with a booking class of W, R, E, Y, B, H, K
  • *For booking classes other than Y, flights traveled in Dynamic Package or international package tour products are ineligible for upgrade.

Eligible routes and required mileage for award redemption

  • *Certain classes of service may not be available depending on the route or operating aircraft, regardless of whether the required mileage is listed in the charts below.

Upgrade from Economy Class to Premium Economy Class

Eligible routes to and from Japan Standard required mileage
(one way)
Required mileage
(one way)
Boston, Chicago, Dallas Fort Worth, Los Angeles, New York, San Diego, San Francisco, Seattle, Vancouver, Frankfurt, Helsinki, London, Paris
20,000
16,000
Bangkok, Bengaluru, Delhi, Hanoi, Ho Chi Minh City, Jakarta, Kuala Lumpur, Singapore, Melbourne, Sydney, Moscow
15,000
12,000
Beijing, Dalian, Guangzhou, Hong Kong, Shanghai, Tianjin, Kaohsiung, Taipei, Manila
9,000
7,000

Upgrade from Economy Class/Premium Economy Class to Business Class

Eligible routes to and from Japan Standard required mileage
(one way)
Required mileage
(one way)

Los Angeles*, San Diego, Vancouver

  • *Valid for Osaka (Kansai) - Los Angeles
30,000
25,000
Frankfurt
33,000
28,000
Melbourne, Sydney
25,000
22,000
Moscow
25,000
21,000
Bangkok, Bengaluru, Delhi, Hanoi, Ho Chi Minh City, Jakarta, Kuala Lumpur, Singapore
20,000
18,000

Beijing, Dalian, Guangzhou, Shanghai*, Tianjin, Kaohsiung, Taipei, Manila, Vladivostok

  • *Valid for Tokyo (Narita) - Shanghai, Osaka (Kansai) - Shanghai, Nagoya (Chubu) - Shanghai
12,000
9,000

Upgrade from Business Class to First Class

Not available

Notes / Conditions of use

  • *Reservations are accepted only on the JAL website. This promotion is not available for reservations made by phone.
  • *The following requests cannot be processed on the JAL website. Please contact your local JMB Center/International Award Reservations Desk for assistance.

    opens in new windowJMB Center/International Award Reservations Desk

    • When your reservation includes an infant who will share a seat with an adult
    • When your reservation includes a child under 12 years of age or an infant who will occupy his/her own seat.
    • When using JAL Family Service.
    • When making arrangements for bulky baggage/musical instruments and/or extra seats.
    • When using JMB One-Way Fares.
    • When your ticket number does not begin with "131"
    • When special arrangements or services have been requested
  • *If a reservation is made through a travel agency for two or more passengers and not all of the passengers on that same reservation wish to upgrade their flight, the reservation record for those passengers who wish to upgrade must be split from the passengers who will not upgrade their flight. Please contact the travel agency to have your reservation split before you make your upgrade request.
  • *The number of seats available for award travel may be limited, or may not be available.
  • *If the outbound flight is within the promotion period while the inbound flight is not, this promotion can only be applied to the outbound flight.
  • *Upgrade Awards already reserved by regular mileage cannot be changed to this promotion.
  • *Changes to Upgrade Award reservations will not be permitted. To change your reservation, please cancel and refund your existing upgrade reservation and then make a new upgrade reservation.
  • *Mileage Reinstatement Service for Unused Awards is applicable in case of cancellation of unused Upgrade Awards.

    Reminders when Redeeming Mileage

  • *For all other conditions concerning the application and International Upgrade Award usage, JAL International Upgrade Award rules will apply.

    opens in new windowJAL International Upgrade Awards

Payment of Taxes and Other Fees

Amounts for the following air passenger duties differ according to cabin class. The difference in amount is required for every upgrade to Premium Economy Class or Business Class.

  • *Payments are accepted by phone. Please contact JMB Center/International Award Reservations Desk before departure.

opens in new windowJMB Center/International Award Reservations Desk

(As of October 2019)

  • *Members who apply for Economy Class to Premium Economy Class/Business Class Upgrade Awards from London are required to pay the tax difference.
    UK AIR PASSENGER DUTY: 78GBP/94GBP* for departure from London.
    (Payment is not applicable to upgrades from Premium Economy Class to Business Class.)

    (Passengers under 16 years of age)
    Passengers under the age of 16 will be exempt from payment when traveling in Economy but will not be exempt when traveling in Premium Economy Class or Business. Accordingly, a payment of 156GBP/172GBP* is required for upgrades from Economy Class to Premium Economy Class/Business Class.

    • *Applies to tickets issued on/after May 11, 2018 for flights departing on/after April 1, 2019.
  • *Members who apply for Economy Class to Business Class Upgrade Awards from Paris are required to pay the tax difference.
    AIR PASSENGER SOLIDARITY TAX: 40.56 EUR for departure from Paris.
  • *Members who apply for Economy Class/Premium Economy Class to Business Class Upgrade Awards from Kuala Lumpur are required to pay the tax difference.
    DEPARTURE TAX: 130 MYR* for departure from Kuala Lumpur.
    • *Applies to tickets used on/after September 1, 2019.

How to request JAL International Upgrade Awards from the JAL Mileage Bank top page

Please log in to your JMB account to request an award. After logged in, please follow the steps below from the JAL Mileage Bank top page.

1Click "Award Redemption (Air)" from "Member Menu".

2Click "Redeem JAL International Upgrade Award" from the "International award ticket" menu.

Your region

opens in new windowConditions for redeeming awards and changing reservations on the JAL website can be found here.

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