International Wi-Fi Promotion

International Wi-Fi Promotion

JMB DIAMOND and JGC PREMIER members will receive In-flight Wi-Fi service promotion codes that can be used on international flights.

Promotion code validity period

April 1, 2020 - March 31, 2021 promotion: April 1, 2020 (Wednesday) - March 31, 2021 (Wednesday) (Flight date)

Registration Period

For promotion codes valid from April 1, 2020 through March 31, 2021:
February 28, 2020 (Friday) - March 20, 2021 (Saturday) (registration date)

Eligible members

JMB DIAMOND and JGC PREMIER members who register for this offer during registration deadline


JMB DIAMOND and JGC PREMIER members who register during the offer period will receive an International Wi-Fi promotion code valid for use from April to March of the following year. Promotion codes can only be used by the member they were issued to. By entering the promotion code on the payment screen, you will be able to enjoy 40 free Wi-Fi sessions on international flights.

  • *Promotion codes consist of 14 alphanumeric characters. One promotion code will be sent to each eligible member.

Steps for entry and coupon use

  1. To register for this offer, click the "Proceed to registration" button at the bottom of the page.
    • *Your name, email address, and other necessary personal information will be shared with a delivery service provider solely for the purpose of delivering your promotion code.
    • *If more than one eligible member wishes to enter using the same computer, please do not use your browser's Back button. You will need to close and restart your browser.
  2. Around one week after you submit your registration, an email containing your promotion code will be sent to your JMB-registered address from "".
  3. Use the In-flight Wi-Fi service during your flight.

How to use the service

For details on how to use the service, please see the on-board leaflets in the seat pockets.

Eligible routes

All routes that offer In-flight Wi-Fi service
Click here for more information

Notes and conditions of use

  • Registration for this offer will only be accepted via this page. Registration will not be accepted at the airport, in flight, by post, or by other nonofficial means.
  • Promotion codes cannot be transferred or exchanged for cash.
  • Please use your promotion code prior to its expiration date. Promotion codes are not valid after the expiration date.
  • To verify your remaining number of available sessions, please contact the customer support.


For inquiries about registering an account, internet access, or other inflight Wi-Fi service questions

Panasonic Avionics Customer Care

  • *Your credential may be shared between Panasonic Avionics and T-Mobile. Each of company shall comply the privacy protection.

0120-959-033(toll-free from Japanese domestic phones but not accessible from IP phones)

+1-213-221-6130(when calling internationally; international calling rates apply)


Business Hours Japanese: 9:00-17:30 JST (except Sat., Sun., public holidays, Year End and new Year Holidays)  English: 24hours

For inquiries about this promotion

In-flight Wi-Fi service Desk

0120-251-7509:00-17:30 daily, except Sat., Sun., public holidays, Year End and new Year Holidays

Please use the following number when calling from mobile phones, or from outside Japan. [toll call]

03-6745-77969:00-17:30 daily, except Sat., Sun., public holidays, Year End and new Year Holidays

For JMB members in regions other than Japan, please contact the JAL Mileage Bank Center of your region.


  • *An email with important instructions on using the Wi-Fi service will be sent to your JMB registered email address.
    Please ensure that your registered email address is correct. If it is incorrect or no longer active, you will not receive this email and will not be able to use the Wi-Fi service.

STEP1Confirm / update your registered email address

STEP2Confirm / update your registered email address and proceed to registration

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