How to Use JAL's Global Website (www.jal.com)

Ticket Purchase/View My Reservations/Web Check-in

Purchase Ticket on www.jal.com (JMB Login on Booking Flow)

View My Reservations/Web Check-in

View Reservations

View Web Check-in

How to Purchase JAL Domestic Flight Ticket
If Your JMB Membership is Registered to American Region, Europe/Middle East/Africa Region or Asia/Oceania Region

  • JAL Japan Explorer Pass Online Booking
    Japan Explorer Pass, a low-cost domestic air fare which enables you to fly to over 30 Japan local destinations in JAL's wide domestic network with a simple flat per-segment rate of JPY10,800.
    Note: Residents outside Japan with return travel on a single ticket to Japan are eligible to purchase this Japan Explorer Pass. Other conditions of use apply.
  • Purchase Japan Domestic Ticket on JAL's Japan Region Website
    You may also purchase JAL Japan domestic flight tickets through JAL's Japan Region website (www.jal.co.jp/en) without JMB login. You may input your JMB number on the booking flow.
    *JAL Business KIPPU Fare and Otomo de Mile Discount are not available on JAL website. Please contact JAL Domestic Reservations and Information for further assistance.

How to Purchase Domestic Ticket on JAL's Japan Region Website

(1) Access to www.jal.co.jp/en

  • 1.Select the itinerary and check availability
  • 2.Select the flight and fare

3. Click the "Next" button without JMB Member login.

4. Click the "Next" button after entering all passenger information including JMB membership number.

5. Click "Complete this booking" button.

How to View Your Domestic Flight Booking on JAL's Japan Region Website

*For Japan Explorer Pass reservation, please view your booking on www.jal.com

(1) Access to www.jal.co.jp/en

  • 1.Put your cursor on "Manage Bookings" button without JMB login on the top page, and click "View reservations/purchase/changes and cancellations"

2. Check the "non-JMB Member" section and input the details of your itinerary to view your booking.

3. You may click "Add Frequent Flyer Number" button to register your JMB number.

JAL Group Offices Information

  • With JAL, even large suitcases are welcome.Check up to 2 pieces on Economy Class and 3 pieces on Business Class for FREE

JAL Mileage Bank (JMB)

To request awards, register for promotions, or review or change your membership information, please log in to your JMB account from the JAL website of your membership region.

JMB Member Login

How to Earn and Redeem Miles in Your Country/Region of Residence

Please select your current country/region of residence to be redirected to the relevant JAL website. Once there, click the JAL Mileage Bank tab to view information about how to earn and redeem JMB miles.

Click here

FAQ: JAL Mileage Bank

Q All seats for award travel are fully booked on my preferred flight. Are there other ways to use my miles to travel on JAL Group flights?
A You can use JAL Coupons to purchase air tickets for travel on JAL Group flights.
Additionally, if you call a JAL Reservation Center to purchase your ticket, you can choose to omit the JAL Coupon mailing process by directly applying the JAL Coupon value toward the ticket purchase price. Every 10,000 miles is equivalent to ¥12,000 in value. In countries/regions where Japanese yen is not legal tender, values in Japanese yen will be converted to the local currency before being applied toward the ticket purchase price. JAL Coupons are available from 10,000 miles up to a maximum of 100,000 miles.

JAL Coupon Awards page:
http://www.jal.co.jp/en/jalmile/use/coupon/jalcoupon/
If you are registered in the Japan Region, you can similarly use e JAL Points to purchase flight tickets on the JAL website:
http://www.jal.co.jp/en/jalmile/use/ejalpoint/
Q I cannot log in to my JMB account. What should I do?
A You can log in to your JMB account only from the JAL website corresponding to your JMB registered country/region of residence.
To log in, first click here http://www.jal.com/ and select the country/region where your JMB registered address is located. You will be redirected to the relevant JAL website, where you can enter your details in the JMB Member Login box to log in to your account.
Q I have repatriated to Japan recently but am unable to log in to my JMB account from the Japan Region website. What should I do?
A Whenever you move, you will need to update your JMB registered address. Once you change your JMB registered address to the Japan Region, you will be able to log in to the Japan Region website. To change your JMB registered address to the Japan Region, please call the JAL Mileage Bank Center in Japan at 0570-025-039 or 03-5460-3939.

[JAL Family Club members]
When returning to Japan, the repatriation process can be completed on the JAL website by logging in through http://www.jal.co.jp/en/jalmile/jfc/ and following the necessary repatriation procedure.

[JALCARD holders]
When returning to Japan, the repatriation process can be completed on the JAL website by logging in through https://jalcard.jal.co.jp/cgi-bin/membersroom/login.cgi and following the necessary repatriation procedure.
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