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OMOTENASHI
At JAL, Omotenashi is at the heart of everything we do, which is to provide our guests with a charming and meticulous service.
Cruise the skies on the World’s Best Economy Class, awarded by our customers at the Skytrax 2019 World Airline Awards.
* Service is subject to change. We apologize if your preference is not available.
Our MAGIC inflight entertainment system offers you movies, music, games, and more on your own personal screen.
* Service is subject to change. We apologize if your preference is not available.
Enjoy delicious and innovative meals prepared by upcoming Japanese chefs in a variety of cuisines suited to every diet.
* Service is subject to change. We apologize if your preference is not available.
Sip on wines specially selected by JAL sommeliers or sit back with a hot or cold beverage to keep you hydrated.
* Service is subject to change. We apologize if your preference is not available.
From magazines to medical care, our economy service includes a wide variety of amenities to keep our guests cozy.
* Service is subject to change. We apologize if your preference is not available.
Enjoy an even more relaxing and luxurious flight with premium seats made for comfort and functionality.
* Service is subject to change. We apologize if your preference is not available.
Our MAGIC inflight entertainment system offers you movies, music, games, and more on your own personal screen.
* Service is subject to change. We apologize if your preference is not available.
Go on a delicious journey and enjoy tasty and innovative menus prepared by special chefs.
* Service is subject to change. We apologize if your preference is not available.
Enjoy premium beverages such as champagne, Perrier, lights snacks and more.
* Service is subject to change. We apologize if your preference is not available.
From moisture mask to slippers, our premium economy service includes a wide variety of amenities to ensure a great experience.
* Service is subject to change. We apologize if your preference is not available.
For a refined and thoroughly unforgettable experience, fly JAL Business.
* Service is subject to change. We apologize if your preference is not available.
Enjoy your own personal screen where our MAGIC inflight entertainment system gives you access to the latest movies, tv shows, games, audio content and more!
* Service is subject to change. We apologize if your preference is not available.
Think of it as your personal luxury restaurant with food artfully prepared by our highly skilled chefs while you cruise through the clouds.
* Service is subject to change. We apologize if your preference is not available.
Hand-selected by our Wine Advisor – Kenichi Ohashi, Master of Wine and Motohiro Okoshi, wine taster and director.
* Service is subject to change. We apologize if your preference is not available.
A comprehensive quality range of amenities to ensure you are comfortable and relaxed throughout the journey.
* Service is subject to change. We apologize if your preference is not available.
A space all to yourself, where you can relax and enjoy unparalleled service.
* Service is subject to change. We apologize if your preference is not available.
Carefully curated for you in mind, our MAGIC inflight entertainment gives you access to the best content while you fly.
* Service is subject to change. We apologize if your preference is not available.
With an emphasis on quality ingredients prepared by top chefs, we take you on a gastronomic adventure while you fly.
* Service is subject to change. We apologize if your preference is not available.
We bring you a range of the finest vintages of wine, specially crafted sakes and premium beverages for your enjoyment.
* Service is subject to change. We apologize if your preference is not available.
Everything you need and more for the most luxurious flying experience from inflight comfort to making sure you arrive at your destination refreshed.
* Service is subject to change. We apologize if your preference is not available.
Lounge services
Enjoy the exquisite JAL hospitality in the comfort of our lounges.
JAL BEDD
Specially crafted menus by top chefs for a gastronomic adventure above the clouds.
Experience JAL
From our award-winning seats to the best inflight entertainment, we make sure your journey is comfortable and pleasant.
Customers wishing to contact about any of the following, please confirm the information below.
Online functions
Check flight availability, booking status and manage your bookings.
JAL Mileage Bank
Manage your JMB banking needs and queries here.
Contact us
Let our friendly customer service representatives help you with your enquiries.
