System Maintenance

Previous system maintenance

Thank you for using JAL Website.
Due to system maintenance, the following services will be temporarily suspended.
Please accept our apologies for any inconvenience.

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Service suspension period Services to be suspended
18 May 2026 (Mon) 12:55 p.m. - 21:30 p.m. (GMT) JAL App
  • Boarding Notifications
    Delivery will not be permitted while service is suspended.
20 May 2026 (Wed) 12:30 p.m. - 13:00 p.m. (GMT)

JAL App

  • Notifications in the JAL app about  "23 hours/3 hours prior to departure, flight delays, cancellations, boarding announcements" etc.
    *For notifications that could not be sent during the service outage, there may be delays in delivering them after the service resumes.

"Mail" related to domestic reservation

  • Reservation/purchase/change/cancellation completed
    *After system maintenance, some mails will be delivered with a delay.

Notification for "JAL Information" LINE account

  • LINE notification regarding "JAL flight status information" and "boarding procedures"
    *After system maintenance, some notifications will be delivered with a delay.
  • Richmenu functions ("Information for reserved flight, boarding method", "airport information")
    *Not available during the system maintenance.

*System maintenance schedule is subject to change.