System Maintenance

Thank you for using JAL Website.
Due to system maintenance, the following services will be temporarily suspended.
Please accept our apologies for any inconvenience.

Service suspension period Services to be suspended
18 May 2024 (Sat) 17:00 p.m. - 17:15 p.m. (GMT)

JAL Website, JAL App

  • JAL Mileage Bank Member login, post-login services (award ticket reservations, other benefit exchanges, personal information reference/update, etc.)
  • Domestic and International Flights Post-login services (reservation, purchase, reservation confirmation, reservation changes, reservation cancellation, etc.)
19 May 2024 (Sun) 17:00 p.m. - 17:15 p.m. (GMT)
21 May 2024 (Tue) 17:00 p.m. - 17:20 p.m. (GMT)

JAL Website, JAL App

  • JAL Mileage Bank Member Login (Member authentication, password reset, membership information change, award exchange, booking confirmation etc.)
  • Processing of new JAL Mileage Bank members' admission.
22 May 2024 (Wed) 17:00 p.m. - 19:30 p.m. (GMT)
26 May 2024 (Sun) 16:00 p.m. - 17:00 p.m. (GMT)

JAL Website, JAL App

  • JAL Mileage Bank Member login, post-login services (award ticket reservations, other benefit exchanges, personal information reference/update, etc.)
  • Domestic and International Flights Post-login services (reservation, purchase, reservation confirmation, reservation changes, reservation cancellation, etc.)
26 May 2024 (Sun) 18:00 p.m. - 18:15 p.m. (GMT)
1 June 2024 (Sat) 17:00 p.m. - 17:15 p.m. (GMT)
2 June 2024 (Sun) 17:00 p.m. - 17:15 p.m. (GMT)

*System maintenance schedule is subject to change.