London (London Heathrow International Airport)
Passengers leaving the UK are now required to carry a new form travel documents required by the UK government. For more information, please visit the UK Government website.
- *Due to the order of Japanese government, the number of seats supplied in our London - Tokyo (Haneda) /Nagoya/Kansai (JL042/JL044/JL8042/JL8044) are restricted.
Terminal
Terminal 5
- *Due to the impact of COVID-19, Terminal 3 has been temporarily closed since April 18 (local time). During the closure of Terminal 3, JAL is relocated as follows.
Starting from July 29 (local time): Transfer to Terminal 5
Check-in counter
Please check the "Flights Information Board" located inside the London Heathrow International Airport Terminal for the location of the JAL check-in counter.
Check-in Counter Opening Hours
Lounge
For the latest information, please check the following link:
Updates on international lounge operation
Information on entry restrictions
Pre-departure testing for COVID-19 at the Airport
For the most up-to-date information please refer to the Heathrow airport official website.
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Germany
Frankfurt (Frankfurt Airport)
Terminal
Terminal 1
Check-in counter
Hall B
Lounge
For the latest information, please check the following link:
Updates on international lounge operation
Others
Customers 7 years of age or older are required to wear a face covering while in the airport. Carry-on baggage is limited to one per customer.
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France
Paris (Charles de Gaulle International Airport)
Terminal
Terminal 2E
Check-in counter
Zone 10
*In reaction to the COVID-19 epidemic, the location of the check-in counter at Charles de Gaulle Airport has been temporarily changed.
Lounge
For the latest information, please check the following link:
Updates on international lounge operation
Others
Customers 10 years of age or older are required to wear a face covering while in the airport terminal.
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Finland
Helsinki (Helsinki-Vantaa Airport)
Terminal
Terminal 2
Check-in counter
Terminal 2, Counter No. 229-232
Boarding process will start from 2 hours and 40 minutes before the flight departure time.
Lounge
For the latest information, please check the following link:
Updates on international lounge operation
Others
Customers are recommended to wear a face covering while in the airport.