JAL Airport Express : Free shuttle bus service between Dusseldorf and Frankfurt

Important

Thank you for your continuous support for JAL Group.

The FRANKFURT BUS SERVICE will be discontinued as of October 24, 2020.

We are very sorry for any inconvenience that occurred but your kind understanding and cooperation would be highly appreciated.

SERVICE OFFERED

JAL provides a free shuttle bus service between Frankfurt Airport and Dusseldorf (Hotel Nikko Dusseldorf). The bus schedule is connected to the flight departure/arrival time.

  • For bus services passengers must use the bus service on the flight departure date.
  • When changing the bus boarding date, please change reservations through JAL International Reservation or a JAL office/sales office before the deadline.
  • No stopover is permitted on the way.

ELIGIBILITY

The free shuttle bus service is offered to JAL Frankfurt flight (with JAL flight number) passengers with the fare of Flex, Semi-flex, Standard, Saver, Special Saver and with JMB Award Tickets.

  • Economy Class inclusive tour fares for tour package is not eligible.

HOW TO APPLY FOR THE SERVICE *Please check bus schedule when making a reservation.

Reservation Open

2019
Winter schedule (October 27, 2019 - March 28, 2019) : Reservation already opened

2020
Summer schedule (March 29, 2020 - October 24, 2020) : Reservation already opened

Reservation Deadline

BUS from Frankfurt airport to Dusseldorf: No later than 19:00, one day prior to bus usage date (Japan time)
BUS from Dusseldorf to Frankfurt airport: no later than 12:00, one day prior to bus usage date (Germany time)

  • If the previous day falls on Saturday, Sunday or a holiday, reservations must be made on a previous business day.
  • When unnecessary the reservation, please kindly inform us at the latest 1 hour before bus departure.

Bus Boarding

The shuttle runs between Frankfurt airport and Dusseldorf (Hotel Nikko Dusseldorf)
Time to destination: 2h30m

  • Please complete boarding procedures 10 minutes before departure.
  • Frankfurt: The bus will depart 1 hour after arrival of JL407. Please pick up your ticket at arrival gate.
  • Hotel Nikko Dusseldorf: The bus will depart at 14:30 local time. Please proceed to JAL Special Counter in the hotel lobby for boarding arrangements.

Example schedule

Winter schedule

Summer schedule

  • The schedule is as of September 20 2019. All times are stated in local time.

REMARKS

  1. The contract of carriage must be made directly between customer and the bus operating company. Conditions of carriage of the bus operating company will apply. Please note that JAL will not be liable for any damages caused by use of this shuttle bus service.
  2. Bus operating schedules may change depending on arrival/departure flight times, traffic and weather conditions. Please give us your local contact in advance so that we can advise you of any bus schedule changes.
  3. Bus service cannot be used at the same time with 9B (Germain railway) service, and vice versa.

INFORMATION AND RESERVATION

JAL European Reservation Centre

+49-69-86798700 (English/German) +49-69-86798777 (Japanese) 
Monday - Friday 8:00 – 18:30 (UK time)
Saturday, Sunday and holidays 8:00 – 16:30 (UK time)