搭乘航班时的注意事项

戴口罩、乘客之间或者和我司工作人员之间都要保持距离等，乘坐航班请注意。

在家中

在值机柜台

在安检

在贵宾室

在登机口

在机舱内

在家中请注意

请事先测量体温，身体不适的情况下请避免出行。

身体状况不佳的客人，有发热和强烈的乏力（倦怠感），呼吸困难等症状的客人请自觉避免乘坐航班。

请准备好口罩

在机场和机舱内请戴好口罩。请事先准备好口罩。

为了不造成乘客在机场和机舱内阻塞滞留，请尽量精简您的行李。

行李的大小、数量一定要在规定的范围内，或者请事先另外寄送等。机场办理手续和上下飞机时，为了不让客人积压，请协助将行李的极小化。

关于国际线随身行李

请有效利用事先选座、事先值机功能。

不需要在机场办理值机，直接去过安检。（如有托运行李请去行李柜台）

关于国际线事先值机服务

请查看各国的入境限制和防疫措施

随着各国加强防疫体制，入境限制也在不断严格，并且规定随时都可能出现更新。请确认好最新信息

入境限制、检疫措施等

携带并检查消毒剂

根据以下规定，可在随身行李和托运行李中携带被列为盥洗用品或药品（类药品）的消毒剂产品，其中包括含酒精的液体、凝胶或喷雾剂。

日本国内航班：随身行李和托运行李——每瓶不得超过 0.5 公斤或 0.5 升，每人携带总量不超过 2 公斤或 2 升。
国际航班：
- 随身行李 - 仅限于便携式容器瓶，每瓶不超过 100 毫升，并将其置于最大容积不超过 1 升的塑料拉链袋中。
- 托运行李 - 每瓶不得超过 0.5 公斤或 0.5 升，每人携带总量不超过 2 公斤或 2 升。

有关详细信息，请查看以下常见问题页面。

某些物品属于危险品，禁止在托运行李和随身行李中携带。

常见问题解答（日本国内航班）

常见问题解答（国际航班）

Request for carry-on baggage

In order to avoid crowding at the airport counter and on board, we ask for your cooperation in minimizing carry-on baggage. When checking in at the airport, please use Self Baggage Drop (SBD) to reduce contact with the staff. In addition, to avoid congestion when storing or removing carry-on baggage, it is requested that the size and number of carry-on baggage be kept within the limits of the regulations, and that customers store it themselves.

佩戴口罩

To prevent the spread of COVID-19 and other infectious disease, and to help ease discomfort among customers, At airports and in aircraft cabin, please wear a face mask, etc. to cover your nose and mouth. Please continue to wear a mask at the airport and in aircraft cabin even after vaccination. Airlines may refuse boarding if customers not following airlines instructions below.

As other customers may feel anxiety or discomfort, at airports and during onboard except when taking meals and/or drinks, each customer is requested to wear a mask at all times. (*Small children including infants are excluded.)
*If mask wearing is difficult, using face shield, mouth shield etc. is accepted.
For customers with difficulty wearing a mask, contact airline agent at airport or crew members onboard.
*Airline may confirm and review health condition fit for air travel for reasons such as 1・2・3, etc if you have;
1. difficulty in breathing or have chest or back pain due to breathing
2. external stimuli such as rash, swelling, and pain
3. psychological distress, sensory abnormality or nervousness with oppression, anxiety, panic, etc.
Airlines may refuse customer to board the flight if airlines consider customer creating discomfort or may disturb other customers and interrupting airlines handling or not observing airline’s instruction.
(Example: In the event airline agent requiring explanations from customers and intentionally ignoring or keeping silence resulting in airline unable to proceed with appropriate handling, or, when customer taking violent action or remarks to airline agent.)

To prevent expansions of infections, thank you for your understanding and cooperation.

Last Updated July 12, 2021