Announcement on Extended Chat Service Hours

Thank you for your continuous support of Japan Airlines.

To further improve service quality and better meet your needs, we have decided to extend the operating hours of our chat service. Effective September 1, 2026, our chat service hours have been adjusted from 9:00 - 17:00 to 8:00 - 18:00.

We are always committed to providing you with professional and efficient service, and we hope this adjustment will bring you a more convenient experience. 
Thank you for your understanding and support, we look forward to continuing to serve you.