JMB Information

Redeeming Mileage Information

Important information regarding the handling of international upgrade awards

Thank you always for your patronage of JMB.

This is to inform you as we decided to review some operations regarding reservations for international upgrade awards.
Until now, we accepted upgrade reservations in some cases even if tickets prior to upgrade were not yet purchased, but in the future, operations will be such that basically we will only arrange upgrade after you purchase a lower class ticket from the perspective of efficient use of award seats.
However, if you wish to upgrade prior to purchasing the ticket due to various reasons, we will accept upon asking you to purchase the ticket within 3 days* once upgrade seats are arranged.
Please note that we will cancel your upgrade seats if we cannot confirm your purchase.
*If the ticketing deadline of the flight ticket or the day before your departure date is within 3 days, please purchase the ticket by whichever date is earliest.

Operation start date : September 2 (Mon)

In the future, JAL Mileage Bank will continue to aim for a convenient program with good quality which enables you to reserve award seats easily.
We kindly ask for your understanding and cooperation.