System Maintenance

Previous system maintenance

Thank you for using JAL Website.
Due to system maintenance, the following services will be temporarily suspended.
Please accept our apologies for any inconvenience.

Please scroll horizontally.

Service suspension period Services to be suspended
4 March 2026 (Wed) 15:30 p.m. - 19:10 p.m. (GMT) JAL Website, JAL App
  • JAL Mileage Bank
    JAL Mileage Bank Enrollment
    Post-login services (award ticket reservations, other benefit exchanges, personal information reference/update, etc.)
  • Domestic and International Award Tickets
    Post-login services (reservation, purchase, reservation confirmation, reservation changes, reservation cancellation, etc.)
  • International Flight
    For Guest Users (reservation confirmation, reservation changes, reservation cancellation/flight search) *Unavailable on the JAL app only
  • International Flight Online Check-in

*System maintenance schedule is subject to change.