System Maintenance

Thank you for using JAL Website.
Due to system maintenance, the following services will be temporarily suspended.
Please accept our apologies for any inconvenience.

Service suspension period Services to be suspended
June 2,2024 (Sun) 4:00 a.m. - 4:15 a.m. (JST)

JAL Website, JAL App

  • All services for International Flight - booking, purchase, manage booking/view my reservation, changes, cancellations, Online Check-in service.
  • All services for Japan Domestic Award Tickets, International Award Tickets and Upgrade Awards - booking, manage booking/view my reservation, changes, cancellations.

All customer services at the Customer Contact Center or travel agents

  • Flight booking, ticketing, changes and cancellations.
May 27,2024 (Mon) 1:00 a.m. - 2:00 a.m. (JST)

JAL Website, JAL App

  • JAL Mileage Bank Member login, post-login services (award ticket reservations, other benefit exchanges, personal information reference/update, etc.)
  • Domestic and International Flights Post-login services (reservation, purchase, reservation confirmation, reservation changes, reservation cancellation, etc.)
May 27,2024 (Mon) 3:00 a.m. - 3:15 a.m. (JST)
June 2,2024 (Sun) 2:00 a.m. - 2:15 a.m. (JST)
June 3,2024 (Mon) 2:00 a.m. - 2:15 a.m. (JST)

*System maintenance schedule is subject to change.