For 14 days of self-isolation, accommodation arrangements for 15 nights and 16 days are required. Be careful when selecting time periods.

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JAL Support Services

JAL supports your travel to Japan with JAL Covid-19 Cover,
a plan that allows you to book a combination of flight and hotel, and special campaigns.

Book Flights, Hotels and Transportation

How to book

Hotel

Condominium

Airport transportation

JAL's Special Offers

JAL Covid-19 Cover

Complimentary and Discounted Services

JAL FlySafe Hygiene Measures

Book Flights, Hotels and Transportation

How to book

Flight + Hotel

Open

Flight

Open

Hotel

Open

Accommodation (Condominiums)

Open

Private car, car rental and bus

Open

Hotels

Please make sure to contact each accommodation before reservation. Each accommodation has different conditions.

Haneda Airport area

Open

Haneda Excel Hotel Tokyu

Tokyo

Hotel Information

1,317 Reviews

Conditions
＜Meals＞
・Restaurant available for breakfast only (*Extra charge with reservation required upon check-in)
・Restaurant not available for lunch and dinner (Please use the convenience stores in the airport)

＜Laundry service＞
・Available

＜Others＞
・Accommodation on a floor reserved for self-isolation
・Up to two people per room (*No more than 3 people per room)

Toyoko Inn Tokyo Haneda Airport No.1

Tokyo

Hotel Information

361 Reviews

Conditions
＜Meals＞
・Breakfast plan can be booked. (*In-room meals)

＜Laundry service＞
・Available (coin laundry)

＜Others＞
・Please inform the hotel in advance that you are using the hotel for self-isolation
・Survey response required
・Accommodation on a floor reserved for self-isolation

The Royal Park Hotel Tokyo Haneda

Tokyo

Hotel Information

1384 Reviews

Conditions
＜Meals＞
・Room service for self-isolators is breakfast only

＜Laundry service＞
・Available *Cloth masks are not allowed

＜Others＞
・Please inform the hotel in advance that you are using the hotel for self-isolation
・Survey response required
・Accommodation on a floor reserved for self-isolation
・Public spaces (restaurants, smoking areas, etc.) are not available

HOTEL JAL CITY HANEDA TOKYO

Tokyo

Hotel Information

1943 Reviews

Conditions
＜Meals＞
・Room service is available for breakfast only

＜Laundry service＞
・Not available

＜Others＞
・Please inform the hotel in advance that you are using the hotel for self-isolation
・A consent form is required
・Accommodation on a floor reserved for self-isolation
・Public spaces (restaurants, smoking areas, etc.) are not available
・No cleaning in the rooms (Towels are delivered daily, but not collected)
・Change rooms every 7 to 8 days
・Hotel shuttle bus service is not available during your stay
・Temperature check during your stay

Tokyo Metropolitan area

Open

Shinagawa Prince Hotel

Tokyo
(Shinagawa)

Hotel Information

4399 Reviews

Conditions
＜Meals＞
・Restaurant is not available

＜Laundry service＞
・Not available

＜Others＞
・A consent form is required
・Accommodation on a floor reserved for self-isolation

Shinagawa Tobu Hotel

Tokyo
(Shinagawa)

Hotel Information

79 Reviews

Conditions
＜Meals＞
・Not available

＜Laundry service＞
・Not available

＜Others＞
・A consent form is required

Sotetsu Fresa Inn Hamamatsucho Daimon

Tokyo
(Hamamatsucho)

Hotel Information

455 Reviews

Conditions
＜Meals＞
・Reservations for meal plans are not available

＜Laundry service＞
・Available (coin laundry)

＜Others＞
・Non-smoking only
・Accommodation on a floor reserved for self-isolation

Sotetsu Fresa Inn Tokyo-Kamata

Tokyo
(Kamata)

Hotel Information

344 Reviews

Conditions
＜Meals＞
・Reservations for meal plans are not available

＜Laundry service＞
・Available (coin laundry)

＜Others＞
・Accommodation on a floor reserved for self-isolation

Sotetsu Fresa inn Shinbashi Karasumoriguchi

Tokyo
(Shimbashi)

Hotel Information

207 Reviews

Conditions
＜Meals＞
・Restaurant available

＜Laundry service＞
・Available (coin laundry)

＜Others＞
・Negative proof required

Nishitetsu Inn Kamata

Tokyo
(Kamata)

Hotel Information

242 Reviews

Conditions
＜Meals＞
・There is no restaurant

＜Laundry service＞
・Not available

＜Others＞
・A consent form is required
・Accommodation on a floor reserved for self-isolation

Hotel New Otani

Tokyo
(Akasaka)

Hotel Information

1984 Reviews

Conditions
＜Meals＞
・Room service only available (6:00-24:00)

＜Laundry service＞
・Not available

＜Others＞
・Please inform the hotel in advance that you are using the hotel for self-isolation
・Signing of the "Confirmation Form" is required upon check-in
・(For guests staying in business trucks only) Submission of a written pledge and a copy of the "Japan Activity Plan" is required
・Accommodation is available in the Garden Tower only

Akasaka Excel Hotel Tokyu

Tokyo
(Akasaka)

Hotel Information

1043 Reviews

Conditions
＜Meals＞
・Reservations for meal plans are not available
・Restaurant is not available

＜Laundry service＞
・Not available

＜Others＞
・A consent form is required
・No smoking only
・Accommodation on a floor reserved for self-isolation

The Capitol Hotel Tokyu

Tokyo
(Akasaka)

Hotel Information

1573 Reviews

Conditions
＜Meals＞
・Reservations for meal plans are not available
・Room service is available

＜Laundry service＞
・Available

＜Others＞
・Please inform the hotel in advance that you are using the hotel for self-isolation
・Prior written consent is required

Akasaka Yoko Hotel

Tokyo
(Akasaka)

Hotel Information

386 Reviews

Conditions
＜Meals＞
・Restaurant is not available

＜Laundry service＞
・Available (coin laundry)

＜Others＞
・Sign the Terms and Conditions at the time of check-in
・Measurement of body temperature during your stay
・Room cleaning once every 3 days (towels can be changed)

THE HOTEL CENTURY SOUTHERN TOWER

Tokyo
(Shinjuku)

Hotel Information

2415 Reviews

Conditions
＜Meals＞
・Restaurant is available

＜Laundry service＞
・Available

Hyatt Regency Tokyo

Tokyo
(Shinjuku)

Hotel Information

4276 Reviews

Conditions
＜Meals＞
・Restaurant is not available

＜Laundry service＞
・Not available

＜Others＞
・Only self-isolation plan can be booked
・A consent form is required
・Accommodation on a floor reserved for self-isolation
・Up to two people per room

Keio Plaza Hotel

Tokyo
(Shinjuku)

Hotel Information

5105 Reviews

Conditions
＜Meals＞
・Restaurant is available

＜Laundry service＞
・Available

＜Others＞
・A consent form is required.
・Accommodation on a floor reserved for self-isolation

Hotel Sunroute Plaza Shinjuku

Tokyo
(Shinjuku)

Hotel Information

5764 Reviws

Conditions
＜Meals＞
・Restaurant is not available

＜Laundry service＞
・Available

＜Others＞
・Please inform the hotel in advance that you are using the hotel for self-isolation
・No cleaning in the rooms (linen can be changed)
・Breakfast is not available
・Public spaces are not available (smoking area is available)
・Accommodation on a floor reserved for self-isolation

WASHINGTON HOTEL SHINJUKU

Tokyo
(Shinjuku)

Hotel Information

2612 Reviws

Conditions
＜Meals＞
・Restaurant is not available

＜Laundry service＞
・Not available

＜Others＞
・A consent form is required
・Accommodation on a floor reserved for self-isolation
・Public spaces (restaurants, smoking areas, etc.) are not available
・No cleaning in the rooms (linen can be changed)

Hilton Tokyo

Tokyo
(Shinjuku)

Hotel Information

5829 Reviews

Conditions
＜Meals＞
・Restaurant is not available

＜Laundry service＞
・Available (Please contact the hotel concierge)

＜Others＞
・Please inform the hotel in advance that you are using the hotel for self-isolation
・Negative proof required
・A consent form is required
・During the self-isolation period, no one is allowed to leave the room
・Public spaces (restaurants, smoking areas, etc.) are not available
・Accommodation on a floor reserved for self-isolation
・No cleaning in the room. Linen is provided every three days. Room service is available for meals only

Hotel Gracery Shinjuku Tokyo

Tokyo
(Shinjuku)

Hotel Information

2297 Reviews

Conditions
＜Meals＞
・Restaurant is not available

＜Laundry service＞
・Not available

Sotetsu Fresa Inn Higashi Shinjuku

Tokyo
(Shinjuku)

Hotel Information

1290 Reviews

Conditions
＜Meals＞
・Restaurant is not available

＜Laundry service＞
・Available

＜Others＞
・Agreement to the Terms of Use is required
・Accommodation on a floor reserved for self-isolation
・Cleaning is not provided (linen can be changed)
・Public spaces (restaurants, smoking areas, etc.) are not available

Tokyo Bay Ariake Washington Hotel

Tokyo
(Ariake)

Hotel Information

678 Reviews

Conditions
＜Meals＞
・Reservation meals are not available

＜Laundry service＞
・Not available

＜Others＞
・A health check sheet and consent form must be submitted at check-in
・Public spaces (restaurants, smoking areas, etc.) are not available
・No cleaning in the rooms (towels can be changed)

Sotetsu Grand Fresa Tokyo-Bay Ariake

Tokyo
(Ariake)

Hotel Information

763 Reviews

Conditions
＜Meals＞
・Restaurant is not available

＜Laundry service＞
・Available

＜Others＞
・None

TOBU HOTEL LEVANT TOKYO

Tokyo
(Kinshicho)

Hotel Information

755 Reviews

Conditions
＜Meals＞
・Restaurant is not available

＜Laundry service＞
・Available

＜Others＞
・Please make sure to apply for a minimum of 15 nights
・Please inform the hotel in advance that you are using the hotel for self-isolation
・Negative proof required
・You need to fill out a health check sheet
・Accommodation on a floor reserved for self-isolation.
・Public spaces (restaurants, smoking areas, etc.) are not available.
・No cleaning in the rooms (towels can be changed)

Narita Airport Area

Open

Hotel Nikko Narita

Chiba

Hotel Information

3761 Reviews

Conditions
＜Meals＞
・Reservations is available

＜Laundry service＞
・Available

＜Others＞
・None

NARITA TOBU HOTEL AIRPORT

Chiba

Hotel Information

1289 Reviews

Conditions
＜Meals＞
・Reservations for meal plans are not available

＜Laundry service＞
・Available (coin laundry)

＜Others＞
・A consent form is required

Hotel MyStays Premier Narita

Chiba

Hotel Information

1557 Reviews

Conditions
＜Meals＞
・Restaurant is available

＜Laundry service＞
・Available

＜Others＞
・Accommodation on a floor reserved for self-isolation

Kansai Airport Area

Open

Hotel Nikko Kansai Airport

Osaka

Hotel Information

3026 Reviews

WASHINGTON HOTEL KANSAI AIRPORT

Osaka

Hotel Information

703 Reviews

Conditions
・Accommodation on a floor reserved for self-isolation

HATAGO Inn Kansai Airport

Osaka

Hotel Information

87 Reviews

Conditions
・Accommodation on a floor reserved for self-isolation

Chubu Centrair International Airport Area

Open

Centrair Hotel

Aichi

Hotel Information

420 Reviews

Conditions
＜Meals＞
・Only room service is available

＜Laundry service＞
・Available (outsourcing)

＜Others＞
・No one is allowed to leave the room
・Public spaces (restaurants, smoking areas, etc.) are not available
・No cleaning in the room (linens and toiletries for the number of nights will be put in the room in advance)

HOTEL ROUTE-INN TOKONAME EKIMAE

Aichi

Hotel Information

92 Reviews

Conditions
＜Meals＞
・Only room service is available

＜Laundry service＞
・Available

＜Others＞
・Avoid going out as much as possible
・Public spaces (restaurants, smoking areas, etc.) are not available
・Take your temperature daily and report any symptoms to the front desk
・Rooms are cleaned once every 7 days

Comfort Hotel Central International Airport

Aichi

Hotel Information

361 Reviews

Conditions
＜Meals＞
・Free breakfast service only (in-room meals)

＜Laundry service＞
・Available (coin laundry)

＜Others＞
・10,000 yen deposit required to cover disinfection costs if you test positive during your stay. (In case you test positive during your stay, it will be refunded if you test negative until check-out.)
・No cleaning in the rooms (towels can be changed)

Condominium

Provide isolated condominium to customers worldwide

We can guide you to rooms where you can stay with peace of mind. We also have a variety of options you'll need during your stay.

Click here for details

Airport transportation

Car Rentals

Safety Measures of each car rental company

Each car rental company is taking various measures to ensure that customers can use it with peace of mind.

Click here for details

Airport Private Car Service

We will pick you up and drop you off at your hotel, home, or other designated location safety and securely in a special chartered car with Covid-19 protection. Please reservations from the top of the website.

Dedicated chartered bus for cross-border customers

As a transportation service that links airports and cities, the limousine bus service has taken thorough measures to prevent the spread of Covid-19, so that passengers can always ride with safe of mind.

Click here for details

Airport Parking

Information on Narita Airport Parking

Please refer to this parking lot information if you want to meet someone at Narita Airport.

Click here for details

Information on Haneda Airport Parking

Please refer to the P5 parking lot in international passenger terminal (Terminal 3) for those who will be picking up passengers on international flights arriving at Haneda Airport.

Click here for details

Support and Services

JAL Covid-19 Cover

[Limited-time offer] JAL Covid-19 Cover

Taking safety and security to the next level
JAL offers a complimentary cover for medical, testing and quarantine costs in the event that our customers test positive for COVID-19 during their travel.

Click here for details

Complimentary and Discounted Services

Free Extra Checked-Baggage Allowance

Complimentary Extra Checked-Baggage Allowance to Japan

Click here for details

For your safety

JAL FlySafe Hygiene Measures

As COVID-19 continues to expand, the JAL Group is taking a variety of measures to ensure the safety and security of its customers and employees, from travel preparations to airports and flights.

Click here for details

JAL Vacations Contact us

To contact us by email
Email: jalpakdp@jatsau.com
Office Hours: Weekday 9:00-17:00 local time (Closed on Saturday, Sunday and New South Wales Public Holidays)
* If you wish to cancel the travel contract, please do so within the business hours of our company. Please be sure to check our company business hours, contact (e-mail address) and contact information at the time of application.