Career Opportunities

Japan Airlines Co., Ltd. (JAL)
Jobs Currently Available
Airport Operations Representative
Contract-Full Time
Japan Airlines Co., Ltd. / Chicago, IL
This position will represent Japan Airlines (JAL) in its airport operation at O’Hare Int’l Airport by supervising and working with entrusted companies to ensure that we deliver the high quality services to our passengers, and meet all JAL and government regulations, policies and procedures to maintain the safety in our airport and flight operations. This position is full-time contract and offers competitive health and vacation benefits.
Job Description
Various passenger service/traffic related matters including but not limited to check in, reservations, ticketing, baggage handling, lost and found, arrival and boarding formalities, departure control, VIP assistance, catering of in-flight meal, crew handling, jet bridge operation, and station coordination.
Irregular handling that may arise.
Administer In-flight Service items and matters.
Provide report and documents
Other duties as assigned.
Minimum Requirements
Prior experience in airline or travel industries preferred
Reservation (Amadeus) experience preferred
Able to work a flexible schedule including weekends and holidays
Bilingual in English and Japanese preferred
Ability to lift up to 50 lbs
Able to travel to domestic and international destinations
Valid U.S. driver’s license
Must obtain and maintain a DOA/Access Control and US security badge
Must be authorized to work in the U.S. (no visa support available)
Excellent communication skills
Ability to work under pressure, handling multiple tasks while paying attention to customer service
Proficiency MS office products such as Outlook, Word, Excel, & PowerPoint
We offer
An opportunity to be a member of a global carrier and the travel industry
A chance to develop professional skills with career growth opportunity
How to Apply
By E-mail:
Resumes must be received by January 19, 2021
* We are unable to answer questions about the status of your application on the phone. Your application will be reviewed, and if JAL is interested in an applicant for a position, an applicant will be contacted directly.
Japan Airlines Co., Ltd. is an Equal Opportunity and Affirmative Action Employer.

Copyright © Japan Airlines. All rights reserved.

To Page top