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  • Alerts Please make your selection according to the duration of each quarantine.
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JAL Support Services

Flight + Hotel

How to book

Accommodation

We can provide fully furnished and equipped rooms for families and long-term residents.

How to book

Airport transfer

Car Rentals

Each car rental company is taking various measures to ensure that customers can use it with safe.

Private Car Service

We will pick you up and drop you off at your hotel, home, or other designated location safety and securely in a special chartered car with Covid-19 protection.
Please reservations from the top of the website.

Airport Bus

As a transportation service that links airports and cities, the limousine bus service has taken thorough measures to prevent the spread of Covid-19, so that passengers can always ride with safe of mind.

Airport Parking

Information on Narita Airport Parking

Please refer to this parking lot information if you want to meet someone at Narita Airport.

Information on Haneda Airport Parking

Please refer to the P5 parking lot in international passenger terminal (Terminal 3) for those who will be picking up passengers on international flights arriving at Haneda Airport.

JAL Support and Services

Baggage Information

We offer special promotions on baggage.

How to get a COVID-19 negative certificate

Since you are required to present a negative certificate from COVID-19 when you enter Japan, we will provide you with information on how to obtain a negative certificate before departure.

Notice to all passengers departing for Japan

With expansion of COVID-19, the Japanese Government is fortifying border controls and quarantine measures for people entering Japan.
Please check the required documents and inspection certificates before your departure.

JAL Vacations Contact us

  • To contact us by email
    Email: jalsupport@hrgworldwide.com
    Office Hours: 5:00-18:00 U.S. Pacific Time
    * If you wish to cancel the travel contract, please do so within the business hours of our company. Please be sure to check our company business hours, contact (e-mail address) and contact information at the time of application.