| HOTEL GROUP | PHONE NUMBERS (* denotes Toll-Free within the specific country) | |
|---|---|---|
| Accor Hotels (Sofitel, Pullman, MGallery, Novotel and selected Mercure hotels) |
Call Accor Reservation Services at: | |
| 1-800-515-5679* | U.S.A./Canada | |
| 0800-703-7000* | Brazil (outside Sao Paulo) | |
| 0870-609-0961 | U.K. | |
| 0825-012-011 | France | |
| 0-6995-307-595 | Germany | |
| +44-208-283-4500 | Other European countries | |
| 1300-65-65-65 | Australia | |
| 800-6161-367* | Singapore | |
| 400-818-2688 | China | |
| 0080-186-3026 | Taiwan | |
| 800-938-768* | Hong Kong | |
| +61-2-8584-8666 | Other Asia Oceania countries | |
| 00531-61-6353* | Japan | |
| Aston Hotels & Resorts | 1-877-997-6667 | U.S.A. |
| 0120-080102* | Japan - Pacific Resorts | |
| +81-3-3544-5110 | Japan (Local) - Pacific Resorts | |
| Castle Resorts & Hotels | 1-800-367-5004* | U.S.A./Canada |
| +1-808-545-3510 | U.S.A. (Direct Dial) | |
| 0120-046-489* | Japan | |
| +81-3-3595-7845 | Japan (Direct Dial) | |
| Concorde Hotels & Resorts | 1-800-888-4747* | U.S.A./Canada |
| +52-55-5705-1717 | Mexico | |
| +55-11-3259-6800 | Brazil | |
| 0800-05-00-11* | France | |
| 0800-0289-880* | U.K. | |
| 0800-181-7361 | Germany | |
| 0120-155-610* | Japan | |
| +81-3-3262-1041 | Japan - Direct Dial | |
| Dusit International (Dusit Thani Hotels & Resorts, dusitD2 Hotels & Resorts, and Dusit Princess Hotels & Resorts) |
+66-2-636-3333 | Thailand |
| Golden Tulip Hotels | 1-800-448-8355* | U.S.A./Canada - UTELL |
| 800-903-9500* | Mexico - UTELL | |
| 0800-11-9131* | Brazil - UTELL | |
| +55-11-3089-7900 | Brazil - UTELL (Direct Dial) | |
| 08705-300200 | U.K. - UTELL | |
| +33-(0)1-702-00021 | France - UTELL | |
| +49-(0)69-668-01000 | Germany - UTELL | |
| 1800-88-12-88* | Australia | |
| +61-2-8374-8889 | Australia (Direct Dial) | |
| +65-6260-8880 | Singapore - UTELL | |
| +852-2965-1999 | Hong Kong - UTELL | |
| 10-800-852-0673* | China North - UTELL | |
| 10-800-152-0673* | China South - UTELL | |
| +81-3-3475-3434 | Japan - UTELL | |
| GRANVISTA Hotels & Resorts | +81-3-3297-8831 | Japan |
| Hilton, Conrad Hotels & Resorts, Doubletree, Embassy Suites Hotels, Hilton Garden Inn, Hilton Grand Vacations, The Waldorf=Astoria Collection |
Call Hilton Reservations and Customer Care at: | |
| 1-800-445-8667 | U.S.A./Canada | |
| +52-55-5255-9061 | Mexico (Mexico City) | |
| 01800-0031400* | Remainder of Mexico | |
| 0800-891-1418* | Brazil, Sao Paulo | |
| 08705-909090 | U.K. (incl. North Ireland) | |
| 0800-90-75-46* | France | |
| 0800-18-18-146* | Germany | |
| +800-4445-8667 | International Free Number (UIFN), accessible from the following countries: Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Hong Kong, Ireland, Israel, Italy, Japan, Korea, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Philippines, Portugal, Singapore, Spain, Switzerland, Taiwan, Thailand, U.K. |
|
| 1300-44-58-66* | Australia | |
| 1-800-737-1818* | Singapore | |
| +65-6737-1818 | Singapore (Direct Dial) | |
| 800-96-8391* | Hong Kong | |
| 800-820-0600* | China | |
| 0120-489-852* | Japan (outside Tokyo, 23 wards) | |
| +81-3-6863-7700 | Japan (within Tokyo, 23 wards) | |
| Hyatt Hotels and Resorts, Hyatt Summerfield Suites, Hyatt Place |
1-800-228-3360* | U.S.A./Canada |
| 01-800-00-500-00* | Mexico | |
| 55-11-3257-8855 | Brazil | |
| 0845 888 1234 | U.K. | |
| 0800-90-85-29* | France | |
| 49-180-523-1234 | Germany | |
| 13-1234 | Australia | |
| 10-800-852-0230* | China (Beijing, Tianjing, Xian and other Northern Provinces) | |
| 10-800-152-0230* | China (Shanghai, Guangzhou and other Southern Provinces) | |
| 852-2956-12344 | Hong Kong | |
| 0120-512-343* | Japan (outside Tokyo, 23 wards) | |
| +81-3-3288-1234 | Japan (within Tokyo, 23 wards) | |
| InterContinental Hotels Group (InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn, Holiday Inn Express, Express by Holiday Inn, Staybridge Suites & Candlewood Suites) |
 For hotel reservations, call InterContinental Hotels Group Worldwide Reservation Office: For inquiries on Priority Club Rewards, contact Priority Club Service Center: |
|
| JAL Hotels (Nikko Hotels International and Hotel JAL City) |
1-800-645-5687* | U.S.A./Canada |
| 0808-234-3422* | U.K. | |
| 0800-91-2979* | France | |
| 0800-184-4892* | Germany | |
| 8000-650-593* | U.A.E. | |
| 1-800-79-4281* | Australia | |
| 0800-443982* | New Zealand | |
| 10800-650-0584* | China (North) | |
| 10800-265-2556* | China (South) | |
| 800-930-201* | Hong Kong | |
| 000-800-100-1366* | India | |
| 007-9865-17-426* | Korea | |
| 1 800-806-473* | Malaysia | |
| 800-1865-005* | Singapore | |
| 001-803-1-004-3414* | Indonesia | |
| 0080-165-2053* | Taiwan (ROC) | |
| 001-800-11-003-3794* | Thailand | |
| 0120-58-2586* | Japan | |
| +81-3-3458-3910 | Japan: Nikko Hotels International (Direct Dial) | |
| +81-3-3458-3920 | Japan: Hotel JAL City (Direct Dial) | |
| 1 817 567 9765 | countries other than above | |
| Jumeirah Hotels & Resorts | 0800 6662105 | Argentina |
| 0800 8919650 | Brazil | |
| 1888 3878357 | Canada | |
| 1 877 854 8051 | US | |
| 1 800 269388 | Australia | |
| 10 800 1400495 | China | |
| 800 933730 | Hong Kong | |
| 000800 1006328 | India | |
| 005 31160601 | Japan | |
| 0030 8131629 | korea | |
| 1800 812577 | Malaysia | |
| 0800 450383 | New Zealand | |
| 800 1011759 | Singapore | |
| 0800 295292 | Austria | |
| 0800 74147 | Belgium | |
| 800 96139 | Cyprus | |
| 800 142747 | Czech Republic | |
| 8088 7209 | Denmark | |
| 0800 910379 | France | |
| 0800 182 8000 | Germany | |
| 068 0018401 | Hungary | |
| 1800 760183 | Ireland | |
| 8008 70121 | Italy | |
| 800 25385 | Luxembourg | |
| 800 0223546 | Netherlands | |
| 800 10272 | Norway | |
| 8008 19354 | Portugal | |
| 810800 25101012 | Russia | |
| 900 977050 | Spain | |
| 02 0795541 | Sweden | |
| 0800 561196 | Switzerland | |
| 0800 082 8000 | UK | |
| 800 JUMEIRAH or 800 58634724 | UAE | |
| 800 00555 | Bahrain | |
| 800 8971 439 | Saudi Arabia | |
| 0800 999563 | South Africa | |
| Numbers to use if calling from other countries. IDD rates applicable. | ||
| +971 4 364 7541 | Qatar | |
| +971 4 364 7540 | Kuwait | |
| +971 4 364 7555 | Other countries | |
| JR Hotel Group | +81-3-3216-0489 | Japan - Direct Dial |
| Landis Hotels & Resorts | 1-800-517-6747* | U.S.A. |
| 800-962606* | Hong Kong | |
| 800-886-1006* | Singapore | |
| +886-2-2597-1234 | Taiwan R.O.C. | |
| 00531-880-013* | Japan | |
| Langham Hotels International | 800-5889-141* | U.S.A./Canada |
| 800-5264-4261* | U.K./France/Germany | |
| 1800-615-857* | Australia | |
| 10800-650-0489* | North China | |
| 10800-265-0503* | South China | |
| 800-968-045* | Hong Kong | |
| 1800-232-5280* | Singapore | |
| 0120-329-988* | Japan | |
| For Eaton Hotel in Hong Kong, call WORLDHOTELS at: | ||
| 1-800-223-5652* | U.S.A./Canada | |
| 00800-WORLD* (00800-7779-6753*) |
Austria/Belgium/Denmark/Finland/France/Germany/Ireland/The Netherlands/Norway/Portugal/Sweden/Switzerland/U.K. | |
| 800-87-70-77* | Italy | |
| 900-99-49-54* | Spain | |
| 1-800-55-35-49* | Australia | |
| 10-800-650-8221* | China | |
| 800-96-8563* | Hong Kong | |
| 1-800-227-6626* | Singapore | |
| 080-747-1000* | Korea | |
| 0120-557-537* | Japan | |
| Mandarin Oriental Hotel Group | 1-800-526-6566* | U.S.A./Canada |
| 001-800-526-6566* | Mexico | |
| 0800-891-3578* | Brazil | |
| 00800-2828-3838* | U.K./France/Germany | |
| 1-800-123-693* | Australia | |
| +852-2881-1288 | Hong Kong | |
| +65-6222-4722 | Singapore | |
| 10-800-852-0241* | China | |
| 00531-650-487 | Japan | |
| Marco Polo Hotels | 1800 111 00 995* | Philippines |
| 800-101-2242* | Singapore | |
| 1800-111-00-995* | Thailand | |
| +852-2113-3115 | Hong Kong | |
| +81-3-5772-1986 | Japan - Marco Polo GSA Japan | |
| Maritim Hotels | 1-800-843-3311 | U.S.A./Canada |
| +1-781-793-9032 | U.S.A. (Direct Dial) | |
| 0500-30-30-30* | U.K. | |
| 01802-31-21-21 | Germany | |
| +49-6151-905760 | Germany (Direct Dial) | |
| In Asia/Pacific region, call JAL Group office in your area of residence and book the hotels through JAL World Hotels program. | ||
|
Marriott International (Marriott Hotels & Resorts, JW Marriott Hotels & Resorts, Renaissance Hotels & Resorts, Marriott Vacations Club International, Horizons by Marriott Vacations Club International, Courtyard by Marriott, Fairfield Inn by Marriott, SpringHill Suites by Marriott, Residence Inn by Marriott, TownePlace Suites by Marriott, Marriott Executive Apartments) |
For hotel reservations, call Marriott Global Reservation Office: For inquiries on Marriott Rewards, contact Marriott Rewards Guest Services: |
|
| Meritus Hotels & Resorts | 1-866-598-8718* | U.S.A. & Canada |
| 0808-238-0244* | U.K. & France | |
| 0800-000-6630* | Germany | |
| 1800-239-106* | Australia | |
| 800-965-675* | Hong Kong | |
| 800-448-1428* | Singapore | |
| 108-007-440-192* | China North | |
| 108-004-400-192* | China South | |
| 1800-812-670 | Malaysia | |
| 00-1800-441-6677* | Thailand | |
| 0120-747-882* | Japan | |
| Millennium Hotels & Resorts (Millennium Hotels and Copthorne Hotels) |
1-866-866-8086* | U.S.A./Canada |
| 0800-41-47-41* | U.K. | |
| 0800-90-95-86* | France | |
| 00800-86-86-8086* | Other European countries | |
| 1-800-147-803* | Australia | |
| +65-6735-7575 | Singapore | |
| 800-96-2541* | Hong Kong | |
| 0120-500-174* | Japan | |
| New Otani Hotels | 1-800-421-8795* | U.S.A./Canada |
| +44-(0)20-8834-1088 | U.K. | |
| +852-2529-2713 | Hong Kong | |
| 0120-22-7021* | Japan | |
| Okura Hotels & Resorts | 1-800-526-2281* | U.S.A./Canada/Guam |
| +1-303-404-2137 | U.S.A. (Direct Dial) | |
| 00800-6587-2737* | U.K./France/Germany | |
| +31-20-6787-496 | Other European countries | |
| +852-2895-1717 | Hong Kong | |
| +82-2-766-5959 | Korea | |
| +886-2-2706-0365 | Taiwan (ROC) | |
| 0120-003741* | Japan | |
| +81-3-3224-6650 | Japan (Direct Dial) | |
| Outrigger Hotels & Resorts OHANA Hotels & Resorts |
1-800-688-7444* | U.S.A./Canada/Guam |
| +1-800-688-74443* | Universal International Freephone | |
| +1-303-369-7777 | U.S.A. (Direct Dial) | |
| +81-3-5473-9470 | Japan | |
| Pan Pacific Hotels and Resorts | 1-800-327-8585* | U.S.A./Canada |
| 00800-726-7220* | U.K. and Germany | |
| 0011-800-7722-4342* | Australia | |
| 001-800-7722-4342* | Singapore | |
| 001-800-7722-4342* | Hong Kong | |
| 0120-001800* | Japan | |
| +81-3-3667-6931 | Japan (Direct Dial) | |
| Park Plaza Hotels | +1 800 791 9161 | U.S.A./Canada |
| 0800-1696128* | U.K. | |
| 0800-918-271* | France | |
| 0800-6644420* | Germany | |
| 1-800-991-300 | Australia | |
| 10-800-610-8886 | China (North) | |
| 10-800-261-8888 | China (South) | |
| 800 814 70000 | Hong Kong | |
| 800-6162-229 | Singapore | |
| 00308 661 0011 | Korea | |
| 1800 180 712 | Malaysia | |
| 00801 23 2399 | Taiwan (ROC) | |
| 001800 611 2823 | Thailand | |
| 00531-79-0030* | Japan | |
| Preferred Hotel Group (Preferred Hotels & Resorts, Preferred Boutique, Summit Hotels & Resorts and Sterling Hotels) |
1-800-323-7500 | U.S.A./Canada/Puerto Rico |
| 01-800-509-0745 | Mexico | |
| 0800-17-2032 | Brazil | |
| 01-800-912-0995 | Colombia | |
| 1-230-020-0712 | Chile | |
| 00-800-3237-5001 | Austria/Denmark/France/Germany/Italy/Netherlands/Spain/Sweden/ Switzerland/U.K. |
|
| +44-208-604-2122 | U.K. (Direct Dial) | |
| 1800-143-762 | Australia | |
| 1-800-227-3126 | Singapore | |
| 800-96-3365 | Hong Kong | |
| 10-800-650-0379* | Northern China | |
| 10-800-265-0387* | Southern China | |
| 000800-650-1281* | India | |
| 1-800-65-6587 | Thailand | |
| 00-801-65-1254 | Taiwan (ROC) | |
| 0120-747-755* | Japan: Preferred Hotels & Resorts and Preferred Boutique | |
| 0120-747-331* | Japan: Summit Hotels & Resorts | |
| 03-3475-3410 | Japan: Summit Hotels & Resorts (local) | |
| 0120-266-500 | Japan: Sterling Hotels | |
| 03-3475-6831 | Japan: Sterling Hotels (local) | |
| Regent Hotels & Resorts Radisson Hotels & Resorts |
1-800-545-4000* | U.S.A. & Canada - Regent |
| 1-800-333-3333* | U.S.A. & Canada - Radisson | |
| 001-800-713-3539* | Mexico - Regent | |
| 01-800-201-7647* | Mexico - Radisson | |
| 0-800-891-7648* | Brazil - Radisson | |
| 0800-917-8795* | U.K. - Regent | |
| 0800-37-44-11* | U.K. - Radisson | |
| 0800-913-216* | France - Regent | |
| 0800-916-060* | France - Radisson | |
| 0800-180-8197* | Germany - Regent | |
| 0800-1-814-442* | Germany - Radisson | |
| +800-0888-8880 | Universal International freephone for Regent, accessible from: Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Israel, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, U.K., Australia, China, Hong Kong, Indonesia, Japan, Malaysia, New Zealand, Singapore and Thailand. |
|
| 1800-022-800* | Australia - Regent | |
| 1800-333-333* | Australia - Radisson | |
| 10-800-610-8888* | China (North) - Regent | |
| 10800-61-00333* | China (North) - Radisson | |
| 10-800-261-0306* | China (South) - Regent | |
| 10800-261-0333* | China (South) - Radisson | |
| 800-96-8384* | Hong Kong - Regent | |
| 800-96-8356* | Hong Kong - Radisson | |
| 800-6161-777* | Singapore - Regent | |
| 800-616-1283* | Singapore - Radisson | |
| 00798-61-10502* | Korea - Radisson | |
| 00531-61-3333* | Japan - Regent | |
| 00531-65-3648* | Japan - Radisson | |
| RIHGA Royal Hotels | 0120-116180* | Japan |
| +81-6-6441-1571 | Japan (Direct Dial) | |
| Starwood Hotels & Resorts (Sheraton Hotels & Resorts, Westin Hotels & Resorts, Le Meridien Hotels & Resorts, Four Points by Sheraton, St. Regis, The Luxury Collection, W Hotels, Aloft, element) |
For hotel reservations, call Starwood Worldwide Reservations: For inquiries on Starwood Preferred Guest, contact Starwood Preferred Guest Customer Care: |
|
| Solare Hotels & Resorts | +81-3-6402-7120 | Japan |
| Sol Melia | 1-888-95-MELIA | U.S.A. |
| 1-800-33-63-542* | Canada | |
| 01-800-90-171-00 | Mexico | |
| 0800-703-3399 | Brazil | |
| 0800-962-720* | U.K. | |
| 0800-90-9444 | France | |
| 0800-14-14-444 | Germany | |
| 902-14-44-40 | Spain | |
| 1-800-221-176* | Australia- UTELL | |
| +852-2965-1999 | Hong Kong - UTELL | |
| +65-6260-8880 | Singapore- UTELL | |
| 10-800-852-0673 | China (North) - UTELL | |
| +86-21-3382-0800 | Shanghai, China | |
| Sunroute Hotel Chain | +81-3-5245-3811 | Japan |
| Swissotel Hotels & Resorts | 1-800-637-9477* | U.S.A./Canada/Mexico |
| 0800-444-0905* | Argentina | |
| 0800-891-3577* | Brazil | |
| 00800-637-94771* | Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Israel, Italy, The Netherlands, Norway, Spain, Sweden, Switzerland, U.K. | |
| +49-69-66-419-613 | Europe (other than those listed above) | |
| 1-800-121-043* | Australia | |
| 1-800-232-5901* | Singapore | |
| +65-6232-5901 | Singapore (Direct Dial) | |
| 800-908-276* | Hong Kong | |
| 0120-660815* | Japan | |
| The Peninsula Hotels | 1-866-382-8388* | U.S.A. |
| 011-800-2828-3888* | Canada | |
| 00800-2828-3888* | U.K./France/Germany | |
| 1-800-116-888* | Australia | |
| +852-2926-2888 | Hong Kong | |
| 00-800-2828-3888* | Taiwan (ROC) | |
| 10-800-852-3888 | Chaina (North) | |
| 10-800-152-3888 | Chaina (South) | |
| 001-800-2828-3888* | Singapore/Thailand | |
| 0053-165-0498 | Japan | |
| Tokyu Hotels | 1-800-428-6598* | U.S.A./Canada |
| +1-212-490-0456 | North America (Ouside U.S.) | |
| 0120-21-5489* | Japan | |
| +81-3-3462-0109 | Japan (Direct Dial) | |
