Baggage essentials

Hand baggage

Find out:

How many bags you can carry on to the aircraft with you.
What your size and weight allowances are for your journey.

Get your hand baggage allowances
Restrictions on taking liquids with you
Find the instructions for dangerous, restricted and banned items

Checked baggage

Find out:

Your free allowance for bags that you want to check in.
What to do if you want to take extra bags in addition to your free allowance. (Charges apply.)
How to send items that are overweight.

Get your free checked baggage allowances
See our charges for extra and overweight baggage
Find the instructions for dangerous, restricted and banned items

Sporting equipment

You can take sporting equipment, although there is no additional allowance for it. We also have some advice for taking specific types of sporting equipment with you.

Find out about carrying sporting equipment

Problems with your baggage

Find out what to do if your baggage has been damaged, lost or delayed. We have a selection of options for reporting and tracking the progress of your report or claim.

Report your missing or delayed baggage
Make a claim for expenses or compensation for your lost or damaged baggage
Track the status of your report of missing or delayed baggage