System Maintenance

Thank you for using JAL Website.
Due to system maintenance, the following services will be temporarily suspended.
Please accept our apologies for any inconvenience.

Service suspension period Services to be suspended
27 June 2020 (Sat) 20:45 p.m. - 21:35 p.m. (GMT) [JAL website]
  • All services for International Flight - booking, purchase, manage booking/view my reservation, changes, cancellations
  • All services for Japan Domestic Award Tickets, International Award Tickets and Upgrade Awards: (booking, manage booking/view my reservation, changes, cancellations)
  • Web check-in service for International Flights
29 June 2020 (Mon) 14:00 p.m. - 21:00 p.m. (GMT)

[JAL website]

  • All services for International Flight - manage booking/view my reservation, booking and purchase
  • All services for Japan Domestic Award Tickets, International Award Tickets and Upgrade Awards: (reservations, changes, cancellations, ticketing and confirmation)
  • All services for JMB members including member login
  • System maintenance schedule is subject to change.