• You can select your own seat from the seat map! Customers who have already selected a seat can change their seats by using Web Check-In Service.

• * Some seats are excluded from the Advance Seat Selection Service, such as seats for installing a bassinet.
  As this service is on a first come, first serve basis, you may not be able to reserve your requested seat. We would appreciate your understanding.

• After purchasing a ticket, select a seat and register your passport data, etc.Boarding pass will be sent to your e-mail address at 24 hours prior to the departure. Print out is easy, too.

• * If the conditions for Web check-in are not met 24 hours prior to departure, auto Web check-in cannot be done.
• * Access "Web Check-in" under International Flights on the JAL website to confirm your Web check-in status.

[Applicable customers]

Customers using an e-ticket.

JAL's Direct Boarding QuiC cannot be used by the following customers.

• Passengers departing on several different flights from the same airport on the same day in the same reservation record.
• Customers requiring special assistance at boarding
  *)A customer with an infant aged below 2 years using a seat may use JAL's Direct Boarding QuiC.
  *)A customer with an infant aged below 2 years not using a seat may use the advance seat selection service, but shall collect a boarding pass at the check-in counter.
• Customers with the same first/last name in the same reservation record
• When a reservation number of a JAL flight is not registered
  Check the reservation number for a JL/Japan Airlines flight, and input the reservation number.
  *)For reservations made by a travel agent, the reservation number in the reservation system and reservation number for a JAL flight may differ.
• When the JMB number used to Log In is not registered in the reservation record
  *) JAL can check registration status.
• When the password from travel agent number used to Log In is not registered in the reservation record
  *)Check with the travel agent where you made reservations.
• When the customer has purchased a tour which is not eligible for JAL's Direct Boarding QuiC.
  *)Check with the travel agent where you purchased the tour.
• When information of a reserved flight has been updated due to change of reservation, etc., but ticket information on the customer's e-ticket has not been updated.
• Customers holding valid US Visa.

[Applicable routes]

All routes operated by JAL international flights
*However, the following flights are excluded.

• Code-shareflights operated by other airlines
• Charter flights

Use of this service is restricted depending on the departure airport, due to local laws and restrictions. Please check here about the service provided at the departure airport.

[Acceptance of International Web Check-in]

From 72 hours to 1 hour prior to the scheduled departure time of an international flight This service is inoperable during system maintenance due to change of aircraft, etc.

[Cancellations]

If you wish to cancel an international flight for which you have completed Web check-in, please contact your nearest JAL office or the travel agent, and cancel or change your reservation.

• For cancellations less than 24 hours prior to departure, contact the nearest JAL International Flight Reservation Center.

[Web Check-in for flights operated by American Airlines]

Mutual Web Check-in service with American Airlines will be available on and after April 01, 2011.
Web Check-in for flights operated by American Airlines is available at this site from 24hours prior to the scheduled departure time.
*Not applicable to some reservations booked through a travel agency.

• *1 Certain tour may be requested to stop by at the counter. Please check with your travel agent. Not available for tours departing from Honolulu and Guam.

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