Available from April 1, 2011 to March 31, 2012 (date of Japan departure)
* Return portion of ticket must arrive in Japan by April 30, 2012.
Japan region JAL Mileage Bank members who fly on an eligible return flight originating from Japan on the following fares *
- Normal adult Frist class /Executive class fare.
- JAL Business Saver fare
- JAL Business Saver 7 fare
- JAL Business Saver 14 fare
- * Available to customers who have purchased round-trip tickets originating from Japan.
- * Tickets issued in Japan are eligible. JAL Mileage Bank Award Tickets and selected fares, such as sp ouse discounts, children fares, oneworld Fares, JAL Business Saver 28 Weekend Stay fares are excluded from this offer.
- * Passengers using Selected Executive class tour packages are ineligible for this service.
- * Japan region JAL Mileage Bank members who have a JAL IC Card.For details regarding the usage and conditions of the JAL IC coupon,please refer to the JAL IC coupon page.
Flights on JAL's Europe and mainland US routes to or from Narita
Europe
| Route | Flight No. |
|---|---|
| London | JL401/JL402 |
| Paris | JL405/JL406/JL041/JL042 |
| Frankfurt | JL407/JL408 |
| Moscow | JL441/JL442 |
US
| Route | Flight No. |
|---|---|
| New York | JL006/JL005 |
| Chicago | JL010/JL009 |
| Los Angeles | JL062/JL061 |
| Vancouver | JL018/JL017 |
| San Francisco | JL002/JL001 |
* Hawaii routes and code share flights operated by other airlines are not eligible.
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Service Regions
You may select only one of JAL Okaeri LIMO Service or JAL IC Coupon 15,000 JP. Please note that these offers cannot be combined.
Under the provisions of the Premiums and Representation Law, customers who apply for this service may become ineligible to receive other offers or promotions run by JAL over the same period.
A limousine will pick you up from your arrival airport (available from Narita, Haneda, Osaka (Kansai), Osaka (Itami), or Nagoya (Central Japan, Centrair) airports) and transport you for free to your preselected destination.
Please make your application (as instructed below) after booking your JAL return flight and at least one business day before your departure from Japan.
The limousine transfer is smooth and comfortable. After arrival, simply make your way to the specified meeting point and your appointed limousine will be waiting for you.
On the Net
Access the JAL Web site and fill out the required information
www.limo.jal.co.jp (available only in Japanese)
By Phone
Call the JAL Okaeri LIMO Service Office
Navi Dial: 0570-025-866 / From overseas: 03-5460-6639
(Calls acceepted from 9 a.m. to 5:30 p.m., not available on Sundays or public holidays)
Note the following when using this service
- You cannot use this service without applying in advance. Please be sure to make your application within the stated application period after completing your JAL return flight reservation (code share flights operated by other airlines are not eligible). You cannot apply at the airport.
- The limousine will take you to only one specified destination. You cannot make stops prior to your final destination. This service can only be used from one airport. This service cannot be used jointly from more than one airport.
- The free delivery service area is limited. This service cannot be used outside of the service regions.
- If you choose to use the Tokyo Bay Aqua-Line it will be at your own expense.
- The limousine is a Crown/Cedric class vehicle. You cannot specify the type of limousine.
- Smoking is prohibited in all limousines.
- Passengers whose return flight destination is changed due to inclement weather or other circumstances will be unable to use the limousine service. In such cases, we ask that you follow the standard procedures for our JAL IC coupon 15,000JP service.
- Please contact the JAL reservation center (US/Canada: 1-800-525-3663, Europe: 44-20-7408-0744) 48 hours beforehand (local time) if you change your return flight reservation after departing from Japan or if you have not set your return JAL flight as of one business day before departing Japan. Also, please be advised that limousine requests will not be accepted within 48 hours of departure for the return flight.
- This service is operated through a contract with the MK Group or other partner company. JAL will cover the cost of travel from the airport to the destination indicated, including highway tolls.
Please proceed to the JAL Okaeri LIMO Service meeting point (given below) within one hour of arriving at the airport. The driver will direct you to the limousine.
- * Please present your JAL Mileage Bank card (or JAL card) at the meeting point for confirmation.
- * For inquiries on the day of your arrival, contact the MK Group internal JAL customer support line (03-5547-5551, available year-round 24 hours a day).
Meeting Points & Service Region
To receive the JAL IC coupon, you must have a JAL IC Card or an IC-equipped mobile phone* when you apply.
- * Please switch to a JAL IC Card (JMB IC Card or JAL IC Card with IC service function) if you do not have one. To make use of an IC-equipped mobile phone, you must download and install the JAL IC service application.
By May 31, 2012(postmarked before or on this date)
- * Please mail the completed application form on the right to our office within one month of your return to Japan.
- * Your JAL IC account will be credited with the JAL IC gift coupon at the end of the month following the month of receiving the application form and verifying its details. You may refer to the JAL IC coupon page to confirm your account has been properly credited.
- * JAL IC coupon will be valid through to the end of the same month one year after JAL IC coupon was created to your IC coupon account.
Note the following when applying for the JAL IC coupon
- Applications are limited to the person who used the flight ticket and boarding pass.
- Documents included in the application cannot be returned.
- Customers who have used the JAL Okaeri LIMO Service are not eligible to apply for this offer. Please be aware we may not award the JAL IC coupon if the limousine reservation has not been canceled by the deadline.
- Please note that if a JAL IC coupon cannot be credited within a year due to the JAL IC Service not being renewed or issued, the coupon will become void.
- Please contact the Service Office if extra copies of the application form are needed.
1. Download application form
Click ”Display application form” to preview and print application.
 (1.2MB PDF file) |
| * Print the application form on a blank A4 size paper. (Do not enlarge, reduce or print on both sides of the paper. Enlarged, reduced or double-sided applications are invalid.) * The postage address label attached to the application form is valid only when used to mail JAL Okaeri Service applications. |
2. Mail in application
Print and fill in the application form.
Attach a roundtrip boarding pass (copies are acceptable) or an e-Ticket stub issued in the same name as the applicant.
Mail the completed application form with attached pass or stub to the JAL Okaeri Service Office (address below) within one month of return to Japan.
- * Glue the postage address label on page 2 of the PDF file to the upper left corner of the envelope. Envelopes with this label do not require additional postage.
JAL Okaeri Service Office
Japan Airlines Co., Ltd.
3-1, Heiwajima 5-chome, Ohta-ku, Tokyo 143-8790 Japan
JAL Okaeri Service Office
NaviDial 0570-025-866/ From overseas: 03-5460-6639
(Calls accepted from 09:00 A.M to 5:30 P.M., except Sundays and national holidays)
