Changes to Rules for JAL Group Airlines Domestic Award Tickets

Extended reservation request
deadlines for JAL Group Airlines
Domestic Award Tickets!
(Requests will be accepted until 1 day prior to departure)

Sudden change of plans won't be an issue!
Reservations are accepted until 1 day prior to departure*,
so you can plan your trip as soon as you decide on traveling!

  • *Separate rules and conditions apply to JAL international flights.

Deadlines for JAL International Award Tickets reservations

Changes to JAL International awards after mileage redemption (ticket issuance)

Extended reservation request deadlines will be established for JAL Group Airlines Domestic Award Tickets.

The deadline for making and changing reservations will be extended to 1 day prior to flight date (until the closing time of the reservation desk for requests made by phone), from the current 4 days prior to flight date, not including the day of departure (until the closing time of the reservation desk for requests made by phone).

Effective date From requests made on/after 02:00 AM on Oct 4, 2018 (Japan time)

New reservations

Requests made on/before Oct 3, 2018
Aug 2, 2018 Start date for new reservations (Requests for new reservations are permitted) Sep 28, 2018 Deadline for new reservations(Requests for new reservations are not  permitted) Oct 2, 2018 Flight date
Requests made on/after Oct 4, 2018
Aug 6, 2018 Start date for new reservations (Requests for new reservations are permitted) Oct 2, 2018 Deadline for new reservations until Oct 3, 2018 Oct 5, 2018 Deadline for new reservations (Requests for new reservations are not  permitted) Oct 6, 2018 Flight date (With an extended deadline, our customers' convenience has been improved!)

Reservation changes

Requests made on/before Oct 3, 2018

Reservation changes will be accepted until 4 days prior to flight departure of the new departure date (not including the day of departure) and must be made before the departure time of the original reservation (15 minutes prior to departure if changes are made through the JAL website).

  Original departure date New departure date Reservation change (Japan time)
Eg1 Sep 10, 2018 Sep 8, 2018 Sep 4, 2018
Eg2 Sep 10, 2018 Sep 11, 2018 Sep 7, 2018
Eg3 Sep 10, 2018 Sep 21, 2018 15 minutes prior to flight departure on Sep 10*, 2018
  • *Reservation changes through the JAL website must be made at least 15 minutes prior to the departure of your reserved flight. If a change is required within 15 minutes prior to flight departure, please contact the JMB Domestic Award Reservations Desk.
Requests made on/after Oct 4, 2018

Reservation changes will be accepted until 1 day prior to flight departure of the new departure date and must be made before the departure time of the original reservation (15 minutes prior to departure if changes are made through the JAL website).

  Original departure date New departure date Reservation change (Japan time)
Eg1 Oct 10, 2018 Oct 8, 2018 Oct 7, 2018
Eg2 Oct 10, 2018 Oct 11, 2018 15 minutes prior to flight departure on Oct 10*, 2018
Eg3 Oct 10, 2018 Oct 21, 2018 15 minutes prior to flight departure on Oct 10*, 2018
  • *Reservation changes through the JAL website must be made at least 15 minutes prior to the departure of your reserved flight. If a change is required within 15 minutes prior to flight departure, please contact the JMB Domestic Award Reservations Desk.
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