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Guide for elderly and disabled passengers
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JMB Member Login
Join JAL Mileage Bank!
No membership fee
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Remember My Number
Forgot your PIN or JMB membership number?
Service & Procedures
JAL Mileage Bank Menu
Logging in will give you access to all menus
Award ticket reservation / confirmation
Request for post flight credit
Checking validity of mileage
Member Profile Changes
If you are not a JAL Mileage Bank member
Japan Domestic Award Ticket Reservation Confirmation
International Award Ticket Reservation Confirmation
For Passengers using Kansai International Airport (
How JMB Works
Rules and Conditions
JAL/JMB news & special offers
Service changes & reminders
JAL + Hawaiian Airlines Neighbor Islands Flight Promotion!1 in 2 Chances to Win Bonus Miles!
New reservation for Hawaiian Airlines award ticket will be accepted from October 1, 2018 1:00 pm (Japan time).
On/After October 1, 2018 [departure date], crediting miles on Hawaiian Airlines (HA) will be available.
Important Notice to Prevent Unauthorized Logins by "Spoofing" from Third Parties
Important notice from JAL Mileage Bank on use of sales/pooling services for JAL mileage and/or award tickets not provided JAL
More convenience and accessibility. Redesigned JAL International Award Tickets.
Extended reservation request deadlines for JAL Group Airlines Domestic Award Tickets.
Ticket Service Fee amount for International Award Tickets will be change on/after December 19, 2018.
Changes to the deadlines for international award ticket reservations on the JAL website
About JAL Group's Passenger Service System transformation implemented on November 16, 2017
To ensure appropriate management of personal information
Partial Changes to JAL Family Club Services on/after April 1, 2018
New format of Reservation Number for JAL domestic flight booking after May 10, 2017
Effective April 1, 2017, there will be changes to the rules for using Award Tickets
Changes to the handling method for Hokkaido Air System (HAC) in the JAL Mileage Bank
The rules for booking JAL International Upgrade Awards will be revised on/after Sep1,2016.
The parts of service of JAL Family Club will be changed from April, 2016.
JMB Partner Mileage
JAL Group Airlines Award Tickets
Partner Airlines Award Tickets
JMB member services
FLY ON Program
The more you fly, the more benefits you'll receive!
JAL Family Club
JAL Family Club supports families living abroad.