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Guide for elderly and disabled passengers
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JMB Member Login
Join JAL Mileage Bank!
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Remember My Number
Forgot your PIN or JMB membership number?
Service & Procedures
JAL Mileage Bank Menu
Logging in will give you access to all menus
Award ticket reservation / confirmation
Request for post flight credit
Checking validity of mileage
Member Profile Changes
If you are not a JAL Mileage Bank member
Japan Domestic Award Ticket Reservation Confirmation
International Award Ticket Reservation Confirmation
Temporary service suspension due to transformation of Passenger Service System
Changes of handling procedures due to transformation of Passenger Service System (October 13, 2017 updated)
How JMB Works
Rules and Conditions
JAL/JMB news & special offers
Service changes & reminders
[Domestic Flights]Mile flight operation on popular domestic routes extended until October 28, 2017! Mile Flight
Let's Deliver Water Filters to Schools in Indonesia! - Charity Mile Project
Donation period for 2017 Northern Kyushu Rain Relief Effort Miles extended until August 31
Special notice for passengers holding ticket that includes airberlin flight
New format of Reservation Number for JAL domestic flight booking after May 10, 2017
Effective April 1, 2017, there will be changes to the rules for using Award Tickets
Changes to the handling method for Hokkaido Air System (HAC) in the JAL Mileage Bank
The rules for booking JAL International Upgrade Awards will be revised on/after Sep1,2016.
The parts of service of JAL Family Club will be changed from April, 2016.
"Web Password" authentication on the JAL website
JMB Partner Mileage
JAL Group Airlines Award Tickets
Partner Airlines Award Tickets
JMB member services
FLY ON Program
The more you fly, the more benefits you'll receive!
JAL Family Club
JAL Family Club supports families living abroad.