Customers traveling with any of the following conditions are requested to prepare Medical Information Form (to be hereinafter MEDIF).
For details, please contact their nearest JAL reservations or sales office or JAL Priority Guest Center.
|JAL Priority Guest Center||Send your Medical Information Form to|
*The content of the conversation will be recorded or monitored to ensure the service quality.
A credible medical certificate for an air travel must be issued within 14 days, including the day of departure, but excluding the cases below.
The Medical Information Form can be downloaded here. (PDF format)
0120-747-707(toll free dial)
(Please replace /at/ with @.)
0120-747-606(toll free dial)
365 days a year
Customers in Japan and Guam are (exclusively) qualified to access the JAL Telephone Relay Service through chat(function).
Helping customers travelling with babies,expexting mothers and senior customers.