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A Guide for Passengers with Disabilities (JAL PRIORITY GUEST SUPPORT)

Guidance and Issues When Making Reservations

For Passengers Requesting Advance Seat Selection Service

Passengers may choose their preferred seat when booking a flight.

  • The number of seats available for this service is limited in the Economy Class. We may not be able to respond to your request in some cases.
  • Pre-assigned seat numbers are subject to change in case there is an aircraft configuration change.
  • This service is not available to certain fares in Economy Class on international flights and domestic flights.
  • For safety reasons there are some seats that cannot be assigned.

Please let us know your seat preference, such as a seat near the lavatory or a seat with leg room when you cannot confirm the specific seat.

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