All priority guests traveling on code-share flights on American may contact JAL reservations for any changes to reservations effective on and after 01 July 2011. For cases which require medical oxygen or medical equipment during flight, the call will be transferred to the American Support Center.

JAL Medical Information Form may now be applied for code-share flights on American effective 01 August 2011 when medical oxygen or medical equipments are not required during the flight,

((EXAMPLE))
WITHOUT Medical Oxygen/Medical Equipment case…
Narita　　→　　Los Angeles　　→　　Dallas　
　　　　　(JL)　　　　　(JL/AA code-share)
　JL will support for all flights
　JL Medical Information Form acceptable for all flights.
WITH Medical Oxygen/Medical Equipment case…
Narita　　→　　Los Angeles　　→　　Dallas　
　　　　　(JL)　　　　　(JL/AA code-share)
　Your call will be transferred to American Support Center for the JL/AA code-share flight after arrangements have been completed for the JAL flight.

• *2 Medical Information Form (JAL format and American format) will be required.

Please fax the Medical Information Form in advance to the JAL Priority Guest Center. Upon receiving the form, the details will be validated to verify whether travel will be permissible. On and after 01 August 2011, you are not required to have the Medical Information Form at the time of check in on the day of departure.

JAL and American support desk will coordinate to make your travel more comfortable by following your requests (such as seat request, acceptance of service animals onboard etc). This partnership of JL and American will make your travel easier than ever.